Part Damaged Under Warranty-HP refused to Repair
Complain ID : CC16807 148
Laptop Complaint
Complaint Date : March 28, 2016
- State : Maharashtra
- City : Pune
- Address: Mohankar Sadan
I have bought HP laptop before 6 months and after 6 months of using facing problems related with charging point.
First I have registered online complaint, that time customer support person told that your problem will be solved in 2 days. But after 3 days they told me that you have visit HP service centre Personally to repair instead they described onsite warranty repair while buying laptop.
When I visited service centre, concern person told me that we will order your part in 2 days and whole process require 4 days to repair.
Now today service centre person called me and told that your repair cant be done in warranty, because they told this is internal damage .And it cant be covered under warranty
I want replacement as the product under warranty. Also I have registered for Accidental Warrenty Protection.Under the same also this not considered.
First I have registered online complaint, that time customer support person told that your problem will be solved in 2 days. But after 3 days they told me that you have visit HP service centre Personally to repair instead they described onsite warranty repair while buying laptop.
When I visited service centre, concern person told me that we will order your part in 2 days and whole process require 4 days to repair.
Now today service centre person called me and told that your repair cant be done in warranty, because they told this is internal damage .And it cant be covered under warranty
I want replacement as the product under warranty. Also I have registered for Accidental Warrenty Protection.Under the same also this not considered.
Related complaints
-
Complaint Regarding Defective Laptop purchased from Vijay Sales Shadipur of Lenovo Company Model IDEDEEPAK GOYAL / Laptop Complaint / January 29, 2025 / North West Delhi / DelhiLenovo Case 2023368056 I WANT FULL REFUND ONLY DAMAGED WORST PRODUCT RECEIVED ON 8 AUGUST 2024 PURCHASED AND IT WAS SAME DAY DAMAGED RECEIVED WHEN CHECK AT HOME I purchased laptop on 8 august 2024 but when i received the laptop it's alphabet keys lik... -
Laptop Screen IssueNandini / Laptop Complaint / February 10, 2024 / Chittoor / Andhra PradeshDear Sir/Madam I bought the laptop on 5th Feb 2024 in Reliance digital Chittoor and I am getting issues with the screen blinking and getting lines in the screen. Today got the call from Lenovo team and they have done some updates after that also issu...
-
INTERNET CONNECTION PROBLEMSUBHAJIT PAL / Laptop Complaint / January 2, 2024 / Jamshedpur / JharkhandDear Sir, I have purchase a Laptop from Jamshedpur Store Name : E World , Bistupur, Jamshedpur, Jharkhand-831001 on 08/11/2023 vied Bajaj Credit Card. Within one weak it was created problem to internet fluctuation, Not connected properly , Several ti...
-
Flipkart is denying to replace a defective product (laptop) from 14th Aug 2023 to till date (28Aug 2Kamlesh Kumar Markam / Laptop Complaint / August 28, 2023 / Asansol / West BengalFlipkart is delaying to replace a defective product (laptop) from 14th Aug 2023 to till date (28Aug). Order ID: OD328815379748100 Purchase and Return request 14August2023 DOA date and Seal pack done on : 23August2023 by Asus Tech Replacement placed d...
-
My laptop is not openRajkumar chauhan / Laptop Complaint / August 25, 2023 / Ballia / Uttar PradeshMy laptop is not open from tommaro
-
HP ARE NOT AGREED TO REPAI/REPLACEMENT UNDER WARRENTY COVERSANDIP gHOSH / Laptop Complaint / March 31, 2023 / Ghaziabad / Uttar PradeshI have purchased a HP13 ENVEY X360 laptop on dated \21.08.2022 from HP Authorized Channel Partner Croma vide Invoice No. SLA024004004672 Order Id SOA024004004672 .The Above Laptop is Screen protection Laptop which i had pay for Rs. 2400/- extra. Rece...
Service issue | Complaint | Query | Feedback | Suggestion | Reply