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Defected Item Sold to me by DELL

Complain ID : CCN019704   20  

Laptop Complaint Complaint Date: June 1, 2016
I purchased DELL laptop few months back.
From beginning it having problems, It is not working fine. Now 2 -3 days back it's screw fall down automatically.
I also complaint to DELL but instead of replacing it they are making excuses.

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