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Bill payment issue, CC person has put my phone on hold for precisely 15mins

Complain ID : CCN023616   25  

Harassment Complaint Date: January 30, 2017
Modified date: January 31, 2017
Your CC person has put my phone on hold for precisely 15mins!!!! What a way to treat your years old customer!!!
I have made payment to Idea through Axis Mobile app for which I received payment success note. And now your stupid CC is saying that this payment got stuck inbetween and is not done. How the hell on earth y

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