\
Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Return not taken and Refund not issued

Complain ID : CCN022356   19  

Theft Complaint Complaint Date: November 24, 2016
I ordered few products from snapdeal which I didn't like and placed returns within 7 days of product delivery.
I successfully paid through my credit card and product was delivered.
Now customer care has closed my complaint stating there has been some issues with the payments.

Had there been some issue with paymemts not only snapdeal would've disallowed me to pay and place order rather it wouldn't have delivered it.
And even if Snapdeal delivered the order would've demanded payment from me instead of closing my account.
Rather my genuine request for return is denied and also my account is closed.

All done so that snapdeal don't have to process a return and pay the due money.
The whole 200 cr rebranding won't get snapdeal anywhere if they harras long time customer like this.

Please check and help me get refund asap.
Order ids - 16256989219, 16212274022, 16210922825
Comlaint nos. 34571359, 34572522, 34545694
Complaint Against : Snapdeal and Jasper Infotech

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Write your Consumer Complaints at forum, talk to members having similar complaints. Consumer Court, Consumer Complaint, Help to file Consumer Complaint Court, Address of Consumer Courts, Complaint against mobile phone service Online Consumer Complaint, Complaint against government department How to trap a bribe seeker Complaint.