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Punnami tours and travels - Theft of mobile phone and unethical behaviour

Complain ID : CCN029933   24  

Theft Complaint Complaint Date: August 8, 2018
Modified date: August 21, 2018
  • State :  Karnataka
  • Address: Pushkar Ghat, Sivalingam Near Tanishq Gold Showroom, Rajahmundry, Andhra Pradesh 533101
I booked this travels to enjoy the Papikondalu Godavari river boat ride. It was a one day trip and they promised to take us, tour the small places around Papikondalu mountains and bring us back by evening. We boarded the boat near the bank of the river, nearly 40km away from the city of Rajahmundry, Andhra Pradesh. On the day while visiting the Shiva temple in the boat, the travels deserted us at the temple and the boat went back to the boarding point. We had our luggage left in the boat. They stole my money and my iPhone 6S and returned the bag. On questioning the boat owner said it was not their responsibility. After that we reached the city of Rajahmundry and told the travels with whom we had booked for the trip. He had promised to look and inquire regarding the issue and refund the lost phone money but is now in denial of the situation and is talking in foul language when asked about the case. He took a written complaint from me regarding the issue but did nothing about it.
Complaint Against : Punnami tours and travels

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