Complain for ACER LAPTOP AS E5 573 on 05.07.2016 from Vijay Sales,Kharghar Navi Mumbai
Complain ID : CCN021840 21
Theft Complaint
Complaint Date: August 13, 2016
Modified date: August 13, 2016
- State : Maharashtra
- City : Mumbai
- Address: Flat No.104,Plot No.13,Innovative Galaxy,Sector No.30,Kharghar,Navi Mumbai.410210
Dear team,
I had purchased ACER LAPTOP AS E5 573 on 05.07.2016 from Vijay Sales,Kharghar Navi Mumbai. From the 5th day we are not able to use few application.was not able to open the play store.koi bhi window open karte teh to band nahi hoti thi.While switching on the laptop it takes time to on & after some time it gets blank & again after few seconds/minutes we get the desktop (the same was faced by vijay sales team).On 6th day of the purchase we went back to Vijay sales & showed them the laptop.they told us to update the system & also to contact customer care.the same day evening i tried to update the system but in-vain.Windows is not getting update.tried to update windows..for continuous 2 days it was only showing 65% updated.Though we have very good wify connection. on 7th day we contacted customer care via email.but unfortunately their email address was not correct.then some how we managed to get the correct email address.Meanwhile the laptop started giving more problems.their executive came to check it said that it had to be updated.he tried doing that,which he also failed.we back again to vijay sales n requested them to get it replaced.now the system is getting more worse.if we open any application the window closes.n the system asks for restart.
iam continuously in contact with vijay sales team & acer customer care via email & telephone.
attaching the bill copy fyr.
team our request is for replacement of the system.
Thanking you,
Anjali/Ahmad
I had purchased ACER LAPTOP AS E5 573 on 05.07.2016 from Vijay Sales,Kharghar Navi Mumbai. From the 5th day we are not able to use few application.was not able to open the play store.koi bhi window open karte teh to band nahi hoti thi.While switching on the laptop it takes time to on & after some time it gets blank & again after few seconds/minutes we get the desktop (the same was faced by vijay sales team).On 6th day of the purchase we went back to Vijay sales & showed them the laptop.they told us to update the system & also to contact customer care.the same day evening i tried to update the system but in-vain.Windows is not getting update.tried to update windows..for continuous 2 days it was only showing 65% updated.Though we have very good wify connection. on 7th day we contacted customer care via email.but unfortunately their email address was not correct.then some how we managed to get the correct email address.Meanwhile the laptop started giving more problems.their executive came to check it said that it had to be updated.he tried doing that,which he also failed.we back again to vijay sales n requested them to get it replaced.now the system is getting more worse.if we open any application the window closes.n the system asks for restart.
iam continuously in contact with vijay sales team & acer customer care via email & telephone.
attaching the bill copy fyr.
team our request is for replacement of the system.
Thanking you,
Anjali/Ahmad
Related complaints
-
Lost of walletMekerda paslein / Theft Complaint September 28, 2023 / Bangalore / KarnatakaI have lost my wallet after Check-in In Gate-D9 today the 28/9/23 in kempegowda International airport terminal 2 After I have submitted all my hand ba...
-
I lost my money in online work from homeNandhini / Theft Complaint September 17, 2023 / TheniAllinagaram / Tamil Naduhttps://t.me/Allen5896 She is giving me 9 task but I was completed 10 task she not cretid my amount income.i am asking why are you doing blike I was c...
-
Police Complain scooty black HR51BE5982, When i am going to a shop near Federal Bank brank NH-5 FariSunny / Theft Complaint December 10, 2018 / Faridabad / HaryanaWhen i am going to a shop near Federal Bank brank NH-5 Faridabad on dt. 09-12-2018 my black scooty no is HR51BE5982 standing out near Federal Bank whe...
-
Mobile theft, My wife has gone today evening at big bazaar for shoppingJohny nadar / Theft Complaint October 15, 2018 / / MaharashtraMy wife has gone today evening at big bazaar for shopping at the time of billing she kept her mobile along with the purchased product while scanning t...
-
Product not delivered, I ordered a saree by seeing there ad on Facebook.they asked me to chat on mesSunithA / Theft Complaint September 25, 2018 / Bhagalpur / BiharSir I ordered a saree by seeing there ad on Facebook.they asked me to chat on messenger .They gave me all details of the saree if I want it they asked...
-
Punnami tours and travels - Theft of mobile phone and unethical behaviourSREEJA S / Theft Complaint August 8, 2018 / / KarnatakaI booked this travels to enjoy the Papikondalu Godavari river boat ride. It was a one day trip and they promised to take us, tour the small places aro...
Complaints
Service issue | Complaint | Query | Feedback | Suggestion | Reply