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Complaints against Eureka Forbes for Dr Aquaguard Magna

Complain ID : CCN019917   27  

Service Complaint Complaint Date: June 10, 2016
Modified date: June 11, 2016
I purchased a Dr Aquaguard Magma (Customer ID 1005285972) Invoice No 266510322 dated 25/09/2015. Item code GWPDDRMUV00000 Dr Aquaguard Magna UV 1227108056028782. Since the purchase I have had to call the service engineer atleast 10 times due to problem with proper water discharge. Mr Dutta, Head of compaint division Durgapur, has neither replaced the machine nor the faulty part. As a result the problem still persists.

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