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My course is canceled through byjus but don't cancel the loan.

Complain ID : CCN036546   23  

Service Complaint Complaint Date: February 21, 2024
Took a course for my daughter on 15.09.2023, made 10000/- down payment of 48000/- and also took a loan of 38000/-. Due to leaving my job, I put the course on hold.
They also said on mail on 04.10.2023 that my course has been canceled and their customer care assistant will tell whether the course has been canceled or not. If my loan has not been canceled till date, my account has become minus -6500/- due to the loan. or CIBIL is bad
Complaint Against : byjus online classes ,bangloru

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