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deduction of amount from bank without the transaction of ticket.

Complain ID : CCN017887   47  

Railway IRCTC Complaint Date: May 1, 2016
  • State :  Gujarat
  • City :  Surat
  • Address: 301 FOUNTAIN PLAZA MG ROAD BARDOLI
Respected sir

I tried to book the tatkal ticket for the train on the date 29 April for travelling to Ahmadabad from Surat in train karnavati express.

I was not able to book the ticket due to the (network error in the payment type) message displayed on the site.Although the amount of ticket was deducted from account while i didn't get the ticket confirmation.


I experienced the same in the tatkal ticket booking on the next day
Dated 30 april for booking of 1st may from Ahmadabad to Surat.

First I got the network error and didn't got the ticket though amount 560 RS was deducted. I tried again and got the ticket confirmed..and again the amount was deducted.

Kindly respond me for my unnecessary deduction of money from my account.

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