deduction of amount from bank without the transaction of ticket.
Complain ID : CC17887 162
Railway IRCTC
Complaint Date : May 1, 2016
Respected sir
I tried to book the tatkal ticket for the train on the date 29 April for travelling to Ahmadabad from Surat in train karnavati express.
I was not able to book the ticket due to the (network error in the payment type) message displayed on the site.Although the amount of ticket was deducted from account while i didn't get the ticket confirmation.
I experienced the same in the tatkal ticket booking on the next day
Dated 30 april for booking of 1st may from Ahmadabad to Surat.
First I got the network error and didn't got the ticket though amount 560 RS was deducted. I tried again and got the ticket confirmed..and again the amount was deducted.
Kindly respond me for my unnecessary deduction of money from my account.
I tried to book the tatkal ticket for the train on the date 29 April for travelling to Ahmadabad from Surat in train karnavati express.
I was not able to book the ticket due to the (network error in the payment type) message displayed on the site.Although the amount of ticket was deducted from account while i didn't get the ticket confirmation.
I experienced the same in the tatkal ticket booking on the next day
Dated 30 april for booking of 1st may from Ahmadabad to Surat.
First I got the network error and didn't got the ticket though amount 560 RS was deducted. I tried again and got the ticket confirmed..and again the amount was deducted.
Kindly respond me for my unnecessary deduction of money from my account.
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