Idea Cellular cancelled 3G data pack and included wrong plan
Complain ID : CC21680 80
NGO Complaint
Complaint Date : August 8, 2016
- State : West Bengal
- City : Kolkata
- Address: IB-151, Sector 3, Salt Lake, Kolkata 700106
Consumer name: Debangshu Patra
Phone No: 7890959687
Operator: Idea Cellular
Circle: Kolkata
On 22 July 2016, I had recharged with amount Rs. 344/- for 3GB 3G data for 28 days via PayTm (PayTm Order No. 1907322919).
On 7 August 2016, I recharged with amount Rs. 35 for a full talktime via PayTm (PayTm Order No. 1945826146). This offer was being provided by PayTm.
Instead of adding the purchased talktime, Idea cellular provided me 100MB 2G GPRS data night pack. Apart from that, my ongoing 3GB 3G data pack was also cancelled (I have around 2GB of remaining data unutilised).
I talked to Idea Customer Care, but they are telling me nothing can be done regarding this.
Phone No: 7890959687
Operator: Idea Cellular
Circle: Kolkata
On 22 July 2016, I had recharged with amount Rs. 344/- for 3GB 3G data for 28 days via PayTm (PayTm Order No. 1907322919).
On 7 August 2016, I recharged with amount Rs. 35 for a full talktime via PayTm (PayTm Order No. 1945826146). This offer was being provided by PayTm.
Instead of adding the purchased talktime, Idea cellular provided me 100MB 2G GPRS data night pack. Apart from that, my ongoing 3GB 3G data pack was also cancelled (I have around 2GB of remaining data unutilised).
I talked to Idea Customer Care, but they are telling me nothing can be done regarding this.
Related complaints
-
No response from Motorola Warranty service center in Salt Lake, KolkataRupak Biswas / NGO Complaint / July 27, 2016 / Kolkata / West BengalI had purchased Moto E (2nd Gen) on 27-06-2015, [IMEI/Serial No: 353323064780421, Order ID: OD003201157694200400, Invoice Date: 27-06-2015]. I have been denied warranty as the warranty period end date falls on Sunday, and the svc centre was closed on... -
Delay in delivery by xiaomi india service center kolkatarabishankar sengupta / NGO Complaint / July 24, 2016 / Kolkata / West Bengalconsumer Name : CHANDRA SENGUPTA • Contact Number : 89814560459831392394/8017399511 • Alternate contact no:9831392394/8017399511 reporting against brand:xiaomi india • IMEI of phone : 867079020816704 • Job sheet number:ISHO5180 • Model Number of Devi...
-
Coolpad Service delayed with in warranty for 50 dayseditorajit / NGO Complaint / July 16, 2016 / Kolkata / West BengalI deposite my coolpad dazen-1 mobile set to service center on 23rd May 2015 for network problem (Job no. JS16052800230), They request for replace of mainboard to coolpad Co. & take 10 day to complete the process, but after 10 days they said spare...
-
Faulty Earpiece at brand new Lenovo K4 Note and getting No service from Authorized Service StationBarnali Barman / NGO Complaint / July 6, 2016 / Falakata / West BengalRespected Sir/Madam, With due respect Myself Smt. Barnali Barman stating the following information: 1. That Sir, I bought a Brand new Lenovo K4 Note mobile phone with Model no. as Lenovo A7010a48, Product no. as PA2C0062IN, Serial no. as HB0M65BB and...
-
Bad service from xiomi mobile consumer complain against flipkart.com shopping siteKoushik roy / NGO Complaint / June 30, 2016 / Asansol / West BengalMy name is koushik roy. I purchased a mobile phone (xiomi mi4i) of company Xiomi by Flipkart through Invoice no # CHN_PUZHAL_0120151100124273 with one year warranty. Within few months of purchase. I started facing problem with my set. I approached va...
-
NOT DELIVERING BATTERY NOKIA Care, 68, Rabindra sarani, Ranaghat, NadiaKALYAN SARKAR / NGO Complaint / June 29, 2016 / Ranaghat / West BengalSir, I have booked for a Battery of Microsoft 535 handset on 16th may 2016 from NOKIA Care, 68, Rabindra sarani, Ranaghat, Nadia.It is the authorised Service Centre of Microsoft or NOKIA . they told me that the item has been booked & after a week...
Service issue | Complaint | Query | Feedback | Suggestion | Reply