\
Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Delay in delivery by xiaomi india service center kolkata

Complain ID : CCN021296   43  

NGO Complaint Complaint Date: July 24, 2016
  • State :  West Bengal
  • City :  Kolkata
  • Address: Arya Regency Building, 10/1, Andul Raj Rd, Hazra, Kalighat, Kolkata, West Bengal 700026
consumer Name : CHANDRA SENGUPTA
• Contact Number : 89814560459831392394/8017399511
• Alternate contact no:9831392394/8017399511
reporting against brand:xiaomi india
• IMEI of phone : 867079020816704
• Job sheet number:ISHO5180
• Model Number of Device : MI4 16gb
• Place of Purchase :AMAZON.IN
• Name of service center:INFOTEL SERVICES
• Address of service center:Arya Regency Building, 10/1, Andul Raj Rd, Hazra, Kalighat, Kolkata, West Bengal 700026
date of submission of phone-01/07/2016





I have not received my mi4 phone repaired yet after 23 days.

I reported to customer care in the following ways since last 1 week:

1>I complained via online chat service more than 4 times and everytime they assured that they will resolve the issue and contact within 24-48 hours.i still got no result from there.

2>I posted a customer service complaint thread on the forum of xioami and the link is

" http://en.miui.com/thread-308845-1-1.html" but it has been days I got no reply from the mi officials about resolving the issue.

3>I called at the service centre repeatedly and they also could not give any particular date for delivering my phone yet its been already 23 days since I gave my phone and they asked me for 15 days.

please check my issue and try toresolve it.

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Write your Consumer Complaints at forum, talk to members having similar complaints. Consumer Court, Consumer Complaint, Help to file Consumer Complaint Court, Address of Consumer Courts, Complaint against mobile phone service Online Consumer Complaint, Complaint against government department How to trap a bribe seeker Complaint.