Made my mobile phone unusable and causing me undue mental and economic losses
Complain ID : CC32647 79
Mobile Complaint
Complaint Date : June 8, 2019
About 7 days back, I have given my panasonic mobile phone as it got suddenly swithced off, for which the repairer took 150 /- and got my phone back into function. What I saw from there on, was very poor signals in both vodafone and airtel which was not there before I gave my phone. So I went back to them, and they took another 300 /- saying that some wire is damaged. From there onwards, my front camera got non functioning, and I went back after 2 days, so they checked and said they cant detect any problem, but there might be a software issue. They re packed my phone, and re started and there were displaye problems started, the whole screen showed innumerable lines and completely black at times. They accepted their mistake that when applying screws they by mistake damaged internally, and now I have to pay 2100 to get this issue solved out. Now why I should pay again, when they have accepted their mistake. I need my money back and my phone back in its original condition - thus I demand 2100 + 300 = 2400 /- back.
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