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Complaint regrading unusual bill from vodafone

Complain ID : CCN021243   39  

Consumer Protection Complaint Date: July 21, 2016
Modified date: July 21, 2016
i had gone overseas for 3 days ( to UAE) and my data roaming was on. all throughout the UAE i used my MAtrix sim for all call. the data was on only to see if any urgent mail comes in. even in hotel i used hotel WIFI. i did not get any update on my usage charges. when i landed in kolkata 07th morning by Emirates i get an sms that my charges are 29000/- well beyound my credit limit of 25000/-, again at 13:00 when i am in kolkata i get another alert that my usage is 39000/- and now i am handed a bill of 46158/- from vodafone. i did not get any intimation that i have reached 80% of my credit limit so that i could take any action and have been handed a bill of 46000/-

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