\
Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Club Mahindra Customer Care Number - Denying to Refund The money

Complain ID : CCN030106   62   Complaint's Reply

Company / Brand Complaint Date: August 28, 2018
Modified date: September 22, 2018
  • State :  Gujarat
  • City :  Vapi
  • Address: 203,Shantinath Apt. Nehru Street Vapi Town
I would like to bring to your notice the unfair cancellation policies of club mahindra. I had signed for a blue studio membership in April 2017 and the sales representative promised a couple of free holidays and service vouchers and such other freebies used as a sales tactic to blind the customer. However at no point during the sales pitch was I ever spoken about the absurd cancellation policy. I was told my membership would start from from the date of cleareance of 9 EMI and in the meanwhile I could use the free holiday packages offered as part of the deal. I made a down payment of 26000rs and agreed on the auto debit of EMI through my credit card. But then agent asked me to send a cheque for realeasing two emis as my credit card was expiring in October 2017 subject to renewal. I did send the cheque and without prior information he converted it to ECS. Subsequently two EMI worth rs 6882 in may and june were deducted and in august I sent them a mail regarding cancellation due to big financial drop down at my home. So In total its Rs 46646 which they are not ready to refund. After sending an email to stop my ECS on memberrelations@clubmahindra.com, I dint received any response until the next ECS date, all I received was auto generated mails. My repeated mail also received auto generated emails. I have not availed a single service/holiday from them Why should I let go of my hard earned money because of their absurd cancellation policies. Their heads are saying that this money cannot be returned back, this is so in human that inspite of giving them whole details regarding financial drop they are not ready to return the money. This is so frustrating & clearly a wonderful way to cheat people and make money. I Would request the concerned to kindly help me get my money back.
MEMBERSHIP ID: 2757434, Email ID: naiktejashvi@gmail.com
Complaint Against : Club Mahindra

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Reply to Club Mahindra-Denying to Refund The money by Member Experience:

    (4 of 5)

    Hello Tejashvi, basis interaction ID 012-731-525 we understand that our team has already addressed this concern. In case you want to discuss this further, please write to us at memberexperience@mahindraholidays.com

    Not refunding booking amount at Samrat manindra vapi by Ashwin Boba:

    (5 of 5)

    Not refunding booking amount at Samrat manindra vapi

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Write your Consumer Complaints at forum, talk to members having similar complaints. Consumer Court, Consumer Complaint, Help to file Consumer Complaint Court, Address of Consumer Courts, Complaint against mobile phone service Online Consumer Complaint, Complaint against government department How to trap a bribe seeker Complaint.