Complaint issue with indigo airlines missed business trip due to staff lag
Complain ID : CC28355 72
Airlines Complaint
Complaint Date : September 17, 2017
- State : Chandigarh
- City : Chandigarh
Hello Team,
My name is Aditi Sood and I had planned a business trip to Mumbai from Chandigarh which was scheduled on these dates.I reached airport at 4:30 and my flight was at 5:55 PM, As i went to the Indigo counter for checkin
One guy from Indigo airlines asked me to scan the bag and then he himself took my bag and went for scanning. They did not do my check in then and when i went there near the scanning machine, i did not realize that someone else took my bag( intentionally or by mistake i dont know) but i was waiting and couldn't find my bag anywhere
It was 5PM then, I was so much tensed looking for the bag because it contained expensive items
and the whole process took 30 mins and i was shocked that the airlines people then said that they can't let me board as its late. Upon asking the guy apologized and said "i am sorry but i cant do anything"
This way i lost my flight and the return ticket which is scheduled on Monday i.e 18 september is of no use. U can easily check the CCTV footage at the airport..But i need refund or reacheduling the flights. If the airport staff is not that competent ; why are they hired?
Not expanding it too much; i seek your cooperation in this..
My name is Aditi Sood and I had planned a business trip to Mumbai from Chandigarh which was scheduled on these dates.I reached airport at 4:30 and my flight was at 5:55 PM, As i went to the Indigo counter for checkin
One guy from Indigo airlines asked me to scan the bag and then he himself took my bag and went for scanning. They did not do my check in then and when i went there near the scanning machine, i did not realize that someone else took my bag( intentionally or by mistake i dont know) but i was waiting and couldn't find my bag anywhere
It was 5PM then, I was so much tensed looking for the bag because it contained expensive items
and the whole process took 30 mins and i was shocked that the airlines people then said that they can't let me board as its late. Upon asking the guy apologized and said "i am sorry but i cant do anything"
This way i lost my flight and the return ticket which is scheduled on Monday i.e 18 september is of no use. U can easily check the CCTV footage at the airport..But i need refund or reacheduling the flights. If the airport staff is not that competent ; why are they hired?
Not expanding it too much; i seek your cooperation in this..
Related complaints
-
Harrasment and Wrong Information which leads to loss of 25kJaspreet Singh / Airlines Complaint / December 12, 2024 / Bangalore / KarnatakaTo The Honourable Court This is regarding my issue with Air India. I have booked a flight thru EaseMyTrip from Bangalore to Goa for 23rd Dec 2024 which Includes 4 Adults and 2 Children and 1 infant. With the below details mentioned as below. Booking ... -
Complaint against Vistara Airlines for Non Refundable Amount.Shakher Bijoy Sikder / Airlines Complaint / March 6, 2024 / Vapi / GujaratDear Sir, After cancellation my ticket Vistara Airlines not return my refund from 4 months.They are not giving proper respond and always giving wrong information and misguide me.they send me payment details but not received a single amount to my acco... -
Refund delayed even after 8 months of cancellationVishal Gupta / Airlines Complaint / December 12, 2023 / East Delhi / DelhiIt's been around 8 months I am still waiting for refund Airline has given confirmation on email that refund amount has been processed One of make my trip representative state that it should be refunded till now on my card When stated not received, as...
-
Akasa Airlines send ticket for different date than bookingKuldeep Singh / Airlines Complaint / November 1, 2023 / Bangalore / KarnatakaI have booked a flight from Lucknow to Bengaluru on 1st Nov for 1st Nov, however ticket has been sent for 4th Nov. When called for support, staff were talking very rudely and arrogantly. They were blaming all to customer only. From 1st to 4th Nov, ti...
-
One flight cancelled; return not cancelled, no refund issued, unable to contact airlines.R VAIDYANATHAN / Airlines Complaint / August 17, 2023 / Kochi / KeralaSir/Madam, I booked a round-trip for three passengers from COK to BLR - departure on 30 August, and return on 3 September, via Akasa Air, on 24 June. My PNR is Q7F5YZ. My flight timing was changed three times without my consent - my original booking ...
-
Refund against cancellation of flight GoAirShridhar Prasad Gupta / Airlines Complaint / July 29, 2023 / South West Delhi / DelhiSir I had booked a flight ticket through goibibo's plateform for Bangalore to Delhi on 20 April 2023. The flight was cancelled and refund has not been received till date
Service issue | Complaint | Query | Feedback | Suggestion | Reply