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Replacement of my Samsung washing machine or a total refund of my money.

Complain ID : CCN015696   25  

Washing Machine Complaint Date: January 15, 2016
Modified date: January 15, 2016
  • State :  Delhi
  • City :  New Delhi
  • Address: Flat No.6 Vijay Laxmi Appartment Karn Nagar Near R.T.O Office Makhmalabad Shivar
Dear Sir/Mam,
I have a Samsung make washing machine, details as mentioned below, purchased on 8-2-2014. I have frequently faced failure of parts since purchase. I have mentioned below the various complaints & there dates I have made regarding repairs. Now I am facing a problem of Main PCB & transformer , Door hing as conveyed by your servicing mechanic. Since last two day, from 12-01-2016 ,I have registered a complaint for repair, but the complaint has not been cleared as your Service Center in Nashik is unable to get the required spare parts.
With this poor quality of after sales service I am completely distressed and you have compelled me to take a decision to demand from Samsung a New Replacement of my washing machine or a total refund of my money.
My Samsung washing machine Details
1) Sr.No.W0735PCD700100W
2) Loading Wt.6.0 Kg.
3) Mod.no.WF600B0BCWQ/TL Made in India Year :- 2013/2014
4) Bill No. 135 Date:-08/02/2014 Warrant:- 2 Year
Price -31700/- Rs.
5) Mob.No.09325644899

My Compliant No.
1) 8461902098 Date- 01.09.2014
2) 4186887B7868 Date- 05 Jan 2015
3) 4205489162 Date- 27.11.2015
4) --------------- Date- 29.11.2015
5) 8461902098 Date- 03.12.2015
6) 4205489162 Date- 09.12.2015
7) 4206604635 Date- 19.12.2015
8) 4206800111 Date- 23.12.2015
9) 8461902098 Date- 28.12.2015
10) 8461902098 Date- 31.12.2015
11) 4207760556 Date- 12.01.2016



6) Address :- Pankaj Rohidas Sonawane,
Flat no.6 Vijay Laxmi Appartment
Karn nagar Near R.T.O Office Makhmalabad Shivar Panchwati Nashik .Maharashtra Pin-422004

Thanks & Regards,
Pankaj R Sonawane

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