Complaint regarding customer services not provided within the guarantee period
Complain ID : CCN029654 34 Complaint's Reply
Washing Machine
Complaint Date: July 3, 2018
Respected sir/mam,
I bought an automatic front load washing machine from IFB home appliances on 28/08/2012 against which a guarantee period of 4 years was provided to me. The machine started malfunctioning within the guarantee period.therefore, I registered a complaint with the IFB customer services under customer id- 10179265 and complaint no.- 10564571 for having my washing machine serviced within the guarantee period itself. But my complaints went unnoticed. I tried to contact the concerned agency again and again but there was no response from them. Now after when the guarantee period has expired, the service centre is demanding money for the parts that are to be changed( after acting on the complaint registered within the guarantee period). Kindly direct the concerned authorities to take action against the IFB home appliances and the service centre authorities and save me from injustice. You are requested to heed to my problems as soon as possible as I am facing truck loads of inconvenience because of the malfunctioning product of the above mentioned company.
Hoping to receive a positive response from your side.
Yours sincerely
Krishan kumar
I bought an automatic front load washing machine from IFB home appliances on 28/08/2012 against which a guarantee period of 4 years was provided to me. The machine started malfunctioning within the guarantee period.therefore, I registered a complaint with the IFB customer services under customer id- 10179265 and complaint no.- 10564571 for having my washing machine serviced within the guarantee period itself. But my complaints went unnoticed. I tried to contact the concerned agency again and again but there was no response from them. Now after when the guarantee period has expired, the service centre is demanding money for the parts that are to be changed( after acting on the complaint registered within the guarantee period). Kindly direct the concerned authorities to take action against the IFB home appliances and the service centre authorities and save me from injustice. You are requested to heed to my problems as soon as possible as I am facing truck loads of inconvenience because of the malfunctioning product of the above mentioned company.
Hoping to receive a positive response from your side.
Yours sincerely
Krishan kumar
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+918609315638.+917047050761 inka kam h zookr costumer bata kr product wapshi krne ko kah kr atm no.lekr Paisa refund krne ko kah kr 1500less kr liya h bolne pr kahte h sir 24hour me product ka 699+1500 judkr refund ho jayega mere sath date 29-oct-2018 mornning 8:30 O'clock me ghatna ghati
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