Complaint regarding customer services not provided within the guarantee period

Complain ID : CC29654   138   Complaint's Reply

Washing Machine   Complaint Date : July 3, 2018
  • State :  Haryana
  • City :  Panipat
  • Address: 733/20 Gandhi Colony,model Town ,Panipat Pin Code-132103
Respected sir/mam,
I bought an automatic front load washing machine from IFB home appliances on 28/08/2012 against which a guarantee period of 4 years was provided to me. The machine started malfunctioning within the guarantee period.therefore, I registered a complaint with the IFB customer services under customer id- 10179265 and complaint no.- 10564571 for having my washing machine serviced within the guarantee period itself. But my complaints went unnoticed. I tried to contact the concerned agency again and again but there was no response from them. Now after when the guarantee period has expired, the service centre is demanding money for the parts that are to be changed( after acting on the complaint registered within the guarantee period). Kindly direct the concerned authorities to take action against the IFB home appliances and the service centre authorities and save me from injustice. You are requested to heed to my problems as soon as possible as I am facing truck loads of inconvenience because of the malfunctioning product of the above mentioned company.
Hoping to receive a positive response from your side.
Yours sincerely
Krishan kumar
Complaint Against : IFB home appliances

Reply Now Contact Share

Related complaints

    Money crime by PRABHAKAR DUBEY:

    (4 of 5)

    +918609315638.+917047050761 inka kam h zookr costumer bata kr product wapshi krne ko kah kr atm no.lekr Paisa refund krne ko kah kr 1500less kr liya h bolne pr kahte h sir 24hour me product ka 699+1500 judkr refund ho jayega mere sath date 29-oct-2018 mornning 8:30 O'clock me ghatna ghati

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Consumer's reply and reviews

    It's entertains complaints where the value of goods or services paid as consideration does not exceed rupees one crore.

    We had taken this well what I would

    Unnamed Godhwani

    November 30, 2024

    Maine 14 November Ko maid book kiya tha unhen bola ki 15750 lagega usmein incluid police verification maid payment hoga aur reservation hamari hogi sab kuchh bataya maine payment bhi kar diya abhi phone pic up nahin kar raha hai

    VEERAMANI S

    November 22, 2024

    We ll continue I flapped at their deafening when the armed rebellion Sashka

    Vallerie Geana

    November 18, 2024

    Hello... Dear Sir/ Ma'am, I have Bharat log gas booked at 14 Oct 2024 also same day sms received from bharat company and again 17 Oct 2024 LPG gas delivered sms received from Bharat LPG gas company. Today 25 Oct 2024 but still yet LPG gas cylinder no...

    Sunil Vitthal Pinage

    October 25, 2024

    I recently visited Kamala Cinemas and had a disappointing experience. Firstly, there was no air conditioning, making the environment uncomfortable. Additionally, parking was a hassle; I had to wait until after the movie started to park my vehicle. Th...

    SHRIRAM K

    October 2, 2024

    My name is Ahmet. I'm a bank staff in a Turkish bank. I've been looking for someone who has the same nationality as you. A citizen of your country died in the recent earthquake in Turkey, he had in our bank fixed deposit of $11.5 million. My Bank man...

    Vanita Hedditch

    August 21, 2024

    Dear sir, Sullurupeta , tirupathi dt , 524121. Ceyone cinemas (sri lakshmi ) theatar management was charged to byke parking 20rs

    Sudheer

    August 17, 2024

    I ordered 2 cargos worth ₹900 from diclon clothing website on 4 Nov, 2023. I received old, damaged clothes which is totally fake and not same as the product shown on their website on 6 Nov,2023. They have no contact number and there is no option prov...

    Vivek

    July 24, 2024

    Gundala. Rajeswari brought a samsung A35 mobile phone purchesed on 8 January 2024,every month 5th i will pay autodebt my a/c××××122 every month, i am illhealth may&june months,i will additional charged 590+590 rupess payed but this july month als...

    Gundala Rajeswari

    July 18, 2024

    I bought ac fridge pan juicer and a fan from giriyas in fan one part is missing no proper response from byepass road branch madurai.

    Raja Rajeswari S

    May 23, 2024