Mental harrassment , poor service complaint aginst Vodafone IN
Complain ID : CC29485 104
Telecom Services
Complaint Date : June 14, 2018
- State : Tamil Nadu
- City : Chennai
My name is Shubham Gupta. My Vodafone no. is 7016328048.
consumer court docket no. 766339
Twitter handle- @Shubham_g1509
When i was in Chennai i am getting very poor network speed. Even no 4G is there I have to go for 3g . if i call to any i always get a call drop. There i complained several time but no one is ready to file a complain in this case . Your junior and your supervisor are both making fool of me .
when i came to Vadodara , Gujarat. same problem happens here also. Whenever i contact customer care they say that they did not have my details as the number is of Chennai . In between they set something to my account tad i am unable to call the service center no. during call whenever i press 9 to contact a representative the call get in a loop and again i have to here all the option . this happens again and again with me .
Now i try to go for the Twitter support handle, but there also i did not got any reply rather than a pre written message. They said that someone will contact me but in the end no one contacted me till now.
In this whole process i got harassed and cheated . I ported from jio to vodafone and now my 90 days are not completed with vodafone hence i am unable to port to AIRTEL from vodafone. I have decided to port to AIRTEL on the 90th day of end of the plan which is ongoing.Meanwhile you can try your efforts to stop me doing this .,
ADDRESS-
CHENNAI
RAMAPURAM
NEAR SRM UNIVERSITY
60089
VADODARA
AJWA ROAD
OPP. SAYAJI TOWNSHIP ROAD
390019
Also i have registered a com[plain in the consumer court by online method .The docket no is already mentioned previously .
Now i want a satisfactory reply from you as you are higher authorities:-
1-I want a written apology letter from you regarding the mental harassment caused by your company
2-I want a perfect resolution or something as a token of apology.
waiting for your reply
With regards
Shubham Gupta
consumer court docket no. 766339
Twitter handle- @Shubham_g1509
When i was in Chennai i am getting very poor network speed. Even no 4G is there I have to go for 3g . if i call to any i always get a call drop. There i complained several time but no one is ready to file a complain in this case . Your junior and your supervisor are both making fool of me .
when i came to Vadodara , Gujarat. same problem happens here also. Whenever i contact customer care they say that they did not have my details as the number is of Chennai . In between they set something to my account tad i am unable to call the service center no. during call whenever i press 9 to contact a representative the call get in a loop and again i have to here all the option . this happens again and again with me .
Now i try to go for the Twitter support handle, but there also i did not got any reply rather than a pre written message. They said that someone will contact me but in the end no one contacted me till now.
In this whole process i got harassed and cheated . I ported from jio to vodafone and now my 90 days are not completed with vodafone hence i am unable to port to AIRTEL from vodafone. I have decided to port to AIRTEL on the 90th day of end of the plan which is ongoing.Meanwhile you can try your efforts to stop me doing this .,
ADDRESS-
CHENNAI
RAMAPURAM
NEAR SRM UNIVERSITY
60089
VADODARA
AJWA ROAD
OPP. SAYAJI TOWNSHIP ROAD
390019
Also i have registered a com[plain in the consumer court by online method .The docket no is already mentioned previously .
Now i want a satisfactory reply from you as you are higher authorities:-
1-I want a written apology letter from you regarding the mental harassment caused by your company
2-I want a perfect resolution or something as a token of apology.
waiting for your reply
With regards
Shubham Gupta
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