\

Mental harrassment , poor service complaint aginst Vodafone IN

Complain ID : CCN029485   24  

Telecom Services Complaint Date: June 14, 2018
Modified date: August 21, 2018
My name is Shubham Gupta. My Vodafone no. is 7016328048.
consumer court docket no. 766339
Twitter handle- @Shubham_g1509
When i was in Chennai i am getting very poor network speed. Even no 4G is there I have to go for 3g . if i call to any i always get a call drop. There i complained several time but no one is ready to file a complain in this case . Your junior and your supervisor are both making fool of me .

when i came to Vadodara , Gujarat. same problem happens here also. Whenever i contact customer care they say that they did not have my details as the number is of Chennai . In between they set something to my account tad i am unable to call the service center no. during call whenever i press 9 to contact a representative the call get in a loop and again i have to here all the option . this happens again and again with me .

Now i try to go for the Twitter support handle, but there also i did not got any reply rather than a pre written message. They said that someone will contact me but in the end no one contacted me till now.

In this whole process i got harassed and cheated . I ported from jio to vodafone and now my 90 days are not completed with vodafone hence i am unable to port to AIRTEL from vodafone. I have decided to port to AIRTEL on the 90th day of end of the plan which is ongoing.Meanwhile you can try your efforts to stop me doing this .,
ADDRESS-

CHENNAI
RAMAPURAM
NEAR SRM UNIVERSITY
60089

VADODARA
AJWA ROAD
OPP. SAYAJI TOWNSHIP ROAD
390019

Also i have registered a com[plain in the consumer court by online method .The docket no is already mentioned previously .

Now i want a satisfactory reply from you as you are higher authorities:-
1-I want a written apology letter from you regarding the mental harassment caused by your company
2-I want a perfect resolution or something as a token of apology.
waiting for your reply

With regards
Shubham Gupta
Complaint Against : Vodafone IN

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Write your Consumer Complaints at forum, talk to members having similar complaints. Consumer Court, Consumer Complaint, Help to file Consumer Complaint Court, Address of Consumer Courts, Complaint against mobile phone service Online Consumer Complaint, Complaint against government department How to trap a bribe seeker Complaint.