Cheating of reliance to customers in the name of 4G to my number 9903799430
Complain ID : CC21171 118 Complaint's Reply
Telecom Services
Complaint Date : July 18, 2016
- State : West Bengal
- City : Kolkata
- Address: 148/4,Banerjee Para Road;P.O.-Shyamnagar;Dist.-24PAragonas North;Pin-743127
Hello
My self a reliance customer since last 6years (Mob.no-9903799430)but i got a msg.from your company for upgradation to 4g.For the said issue i visited the local reliance store where they charged me Rs.1+25 rs in total and send a sms to 1299 and said u will get 10gb 4g+1gb 3g+untimited reliance call+150local calls for a month.
My question arises that how a company could cheat a customer like wise
1st the company offered a SIm to a customer which is not being in updated status & i got the 3G data service after 15days of my SIM was being activated.So its a cheap policy of the company to just harrase customers regarding the issue.
2nd after transformation & completing of that 3G data there was a promise & line of attraction by the company that it would offer 10GB 4G data to there customers after transformation but in that respect yesterday I recived a 9gb 3G data to my number & company says that"our policy changed so we provide 3G data in place of 4G"moreover the validity of that data is from 17/07/2016 to 08/08/2016 what the hell is it..can you clarify..& why the company has not just published that they fails to retain the 4G service via relivant media or else.
I need a complete feedback from your end & if its not done i will just go for consumer affairs & TRAI and teach a lesson to reliance.I don't know in 21st century how this nonsense is possible.I have the copy of your add in a banner with me & also the recharge offer which was public-ally there in rcom website still date.If u cant provide service just let me know i shift over to any other service provider who is not a cheater as reliance.
Hope for a complete feedback from your end via call with a specified duration.
--
BHASKAR LAHIRI
My self a reliance customer since last 6years (Mob.no-9903799430)but i got a msg.from your company for upgradation to 4g.For the said issue i visited the local reliance store where they charged me Rs.1+25 rs in total and send a sms to 1299 and said u will get 10gb 4g+1gb 3g+untimited reliance call+150local calls for a month.
My question arises that how a company could cheat a customer like wise
1st the company offered a SIm to a customer which is not being in updated status & i got the 3G data service after 15days of my SIM was being activated.So its a cheap policy of the company to just harrase customers regarding the issue.
2nd after transformation & completing of that 3G data there was a promise & line of attraction by the company that it would offer 10GB 4G data to there customers after transformation but in that respect yesterday I recived a 9gb 3G data to my number & company says that"our policy changed so we provide 3G data in place of 4G"moreover the validity of that data is from 17/07/2016 to 08/08/2016 what the hell is it..can you clarify..& why the company has not just published that they fails to retain the 4G service via relivant media or else.
I need a complete feedback from your end & if its not done i will just go for consumer affairs & TRAI and teach a lesson to reliance.I don't know in 21st century how this nonsense is possible.I have the copy of your add in a banner with me & also the recharge offer which was public-ally there in rcom website still date.If u cant provide service just let me know i shift over to any other service provider who is not a cheater as reliance.
Hope for a complete feedback from your end via call with a specified duration.
--
BHASKAR LAHIRI
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reliance communication 4g is fraud, cheating company by sagar sankhavara:
(4 of 5)
Rcom is fraud with 4g. No word to priscibe. 10gb 2g instead of 4g. And also its not working
Cheating by reliance communication by Jagadeesh:
(4 of 5)
I was using reliance CDMA data card postpaid connection since April 2016. My data card number is 93872 46714. Before two months message came to me to upgrade to 4g because CDMA service will be stopped and the company assured that my present plan Rs999 40gb will be continued after upgrade as there is no alternate as CDMA is to be closed. So I upgraded to 4g by purchasing new dongle for Rs 800. Now I got a mail stating that I have to compulsory choose another plan which is very Rs 999 for 5gb. This is cheating. I was happy with my old plan but the company compelled to change to 4g as CDMA is stopping. By propagating false promise. Please look into the issue. The customer care official is not giving correct reply. He placed my call on hold for half an hour then terminated it.
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