Charged twice for same trip
Complain ID : CCN034863 28
Taxi Complaint
Complaint Date: January 11, 2021
- State : Chandigarh
- City : Chandigarh
- Address: Sector 15
In 2018, i travelled by Uber cab to the airport. Since my digital payment showed an error so i paid the cab driver in cash. Uber app still showed payment as pending and highlighted the concern to them. But they still did not confirm. Today after 2years when i booked the cab again they charged me again for that earlier trip. When i raised the concern they replied stating the case is 30days old and they cannot help. How could they charge for a trip that is 30days old.
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