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Quikr Ad Id is Z 245637886 : Payment still not recieved even after 2 weeks

Complain ID : CCN015747   32   Complaint's Reply

Shopping Complaint Complaint Date: January 20, 2016
Quikr Ad Id is Z 245637886 : Payment still not recieved even after 2 weeks of product delivery to buyer .This is when the buyer personally confirmed me the receipt of sofa .I have been following up with Quikr for the last 2 weeks but they do not want to part with my money & keeping it with them illegally .They had even delayed the delivery by 2 weeks unnecessarily even after the buyer had ordered and paid for the product .

Regards
Ashish
9980887379

Mail trail attached below :
From: Ashish Mudgal
To: C2c quikr
Sent: Monday, 18 January 2016 11:20 AM
Subject: Re: Complaint : Quikr Ad Id is Z 245637886

I think I have given you enough time & its time for me to go to consumer forum .
Its really pathetic how your company works .Inspite of my mails & promises by Quikr call center I have not received my money almost 2 weeks after the product was delivered & buyer personally confirmed me the reciept.

Regards
Ashish


________________________________________
From: Ashish Mudgal
To: C2c quikr
Sent: Wednesday, 13 January 2016 12:51 PM
Subject: Re: Complaint : Quikr Ad Id is Z 245637886

Would I ever get my money, how many you would take for the confirmation .
Sofa was delivered a week back .What are you guys doing with my money ? .I would escalate it if I do not get it in 24 hours .

Rgds
Ashish
9980887379


________________________________________
From: C2c quikr
To: Ashish Mudgal
Sent: Friday, 8 January 2016 6:22 PM
Subject: Re: Complaint : Quikr Ad Id is Z 245637886

Dear customer,
Thank you for writing to us.
We would like to inform you that the payment will be initiated soon after the pst completion of the order.


For any clarification or query please write to us at c2c@quikr.com or just give a missed call at 080-48100000.


Have a Quikr Day !
Regards,

Sana

Team Quikr
"Aasaan hai Badalna"


On Fri, Jan 8, 2016 at 5:00 PM, Ashish Mudgal wrote:

How many more days I need to wait for my money, the buyer has personally confirmed me the reciept .

Rgds
Ashish Mudgal


________________________________________
From: C2c quikr
To: Ashish Yahoo
Sent: Tuesday, 5 January 2016 5:51 PM

Subject: Re: Complaint : Quikr Ad Id is Z 245637886

Dear customer,

We are still awaiting for the confirmation form our logistic team, we will revert you back at the earliest.


For any clarification or query please write to us at c2c@quikr.com or just give a missed call at 080-48100000.
Have a Quikr Day !
Regards,
Arif

Team Quikr
"Aasaan hai Badalna"


On Tue, Jan 5, 2016 at 3:06 PM, Ashish Yahoo wrote:

Seems the sofa is delivered .Can I get my money now please. Thanks.
On 04-Jan-2016 10:21 am, Ashish Mudgal wrote:

I hope to get the response today, it has been more than 2 weeks already .

Regards
Ashish
9980887379


________________________________________
From: C2c quikr
To: Ashish Yahoo
Sent: Saturday, 2 January 2016 6:29 PM
Subject: Re: Complaint : Quikr Ad Id is Z 245637886

Dear customer
Thank you for writing to us,
We request you to wait as yesterday was a non working day to our logistic team, we will first check with them and revert back with conformation within 3-4 working day


For any clarification or query please write to us at c2c@quikr.com or just give a missed call at 080-48100000.
Have a Quikr Day !
Regards,

Sandhya

Team Quikr
"Aasaan hai Badalna"


On Sat, Jan 2, 2016 at 6:00 PM, supriya g wrote:

Dear Team,

245637886:data not found.

Regards,
Supriya.G

On Sat, Jan 2, 2016 at 4:33 PM, C2c quikr wrote:


Hi supriya,
please check with this loop, buyer has made the payment on 20/dec/2015 but the seller have not received the product yet, has its exceeded more than 10 days d seller wants us to update the status soon as possible.
so do check with this loop and update us


Thanks & Regards

Ashish Mudgal
9980887379

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