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Wrong product deliver

Complain ID : CCN036259   65  

Shopping Complaint Complaint Date: October 3, 2023
Hi
I want to tell everyone about the fraud MEESHO company is doing to customer now a days. Not only me but thousands of people are suffering from this fraud company daily. I was a loyal customer since many years but now it's over. Let me explain you about the fraud company which everyone is facing.
Order id Sub Order ID 589214539255_1
First I have orderef a comforter on 14.09.2023 and which delivered on 17.09.2023 when I opened the package I was completely shocked the parcel contains old sofa cover (that is also not complete) one side black colour maroon. I was very disappointed as I was waiting for this order so i made return requests that I received sofa cover with images on next day 18.09.2023 courier person from xpressbeas came and refused to take return as the images are not matching with the real one that is comforter. I said I myself not received original how shall I give it to you for return if I would have get correct order then why would I return it still he didn't take it and rejected my return requests again n again I made return requests called customer care of meesho but they keep on rejecting it it exceeds limits and they are refusing to refund me
Second Sub Order ID 338278693375_1
I have also ordered the top of marron colour but received green colour instead I made return request again same story that image is not matching how would I get same design then but different colour.
The are openely refusing to refund I want my refund and also want everyone to come in front and shut down this fraud company MEESHO who is looting public and earning profits.
Complaint Against : Meesho

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