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No response from snapdeal to refund the money

Complain ID : CCN016706   28   Complaint's Reply

Shopping Complaint Complaint Date: March 24, 2016
  • State :  Maharashtra
  • City :  Mumbai
  • Address: 64 Kalbadevi Road Kansara Chawl Chs 2nd Floor Room No80
I nimish Gilitwala
I have purchased a helmet from snapdeal on 17 March 2016 and I have received product on 19 March 2016 and the product was different in colour so I have call snapdeal to return /refund so they told we have requested to refund you money and they told you will receive a call within 24 hour from snapdeal for replacement or refund.
I have not recived any call for replacement or refund from 21, 22, 23 March 2016 I am calling daily snapdeal but no reply from snapdeal.
Plz do the needful

Thank you

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    by Snapdeal:

    (4 of 5)

    Dear Customer,

    We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on writetous@snapdeal.com with these details so that we may assist you with this issue.

    Regards,
    Team Snapdeal

    by Snapdeal:

    (4 of 5)

    Dear Customer,

    We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on writetous@snapdeal.com so that we may assist you further.

    Regards,
    Team Snapdeal

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