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Not getting refund of the returned product from VOONIK

Complain ID : CCN016634   19   Complaint's Reply

Shopping Complaint Complaint Date: March 21, 2016
  • State :  Maharashtra
  • City :  Mumbai
  • Address: Axis Bank Ltd. Axis House, P.B. Marg, Wadia International Center, Worli Mumbai 400025.
Hi, My name is chhaya. I have ordered one product from Voonik(product name:-Ballerina-Black,code-3131938,seller:-Brand Trendz) of Rs:1027, Order No is R435000456. Accordingly I got the delivery of the product on 22nd Feb 2016. But due to difference in size and color I have returned the product to the company pick-up boy on 23rd Feb 2016.After a few days of return i.e. from 27th Feb 16 I am following up with the Voonik by calling up on their customer care number. No customer care executive of the company is in a position to give me the solution or give me the refund status. Most of the time they hang up the call during conversation. I am fed up with the service of the company. Please help me put.

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    Voonik Replied to- Not getting refund of the returned product from VOONIK by Voonik:

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    Hi Chhaya,


    Sorry for any hassle caused.We have initiated refund on March 31st,request you to check in the bank with the ARN number- 75134836092216083698216.If in case you face any issue, then kindly write an e-mail to care@voonik.com & we'll look into it.

    Thanks and Regards,
    Team Voonik

    P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.

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