\
Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

BILL NOT RECEIVED

Complain ID : CCN018202   26  

Shopping Complaint Complaint Date: May 10, 2016
  • State :  Maharashtra
  • City :  Mumbai
  • Address: A2/42, 2nd Floor Seepz Staff Quarter
I HAD BOUGHT A I PHONE MODEL NO 5S FROM PAYTM THROUGH ONLINE. I RECEIVED THE CELL PHONE WITH INVOICE. BUT THE INVOICE THAT I HAD RECEIVED DOESNOT IMEI NUMBER ON IT.
After some days my i phone is damaged. So i went to the service center. The refuse to repair my phone, because IMEI number is not mentioned on invoice.
So request to PAYTM to provide me a duplicate copy of invoice with IMEI number. They promise me that my query is solved with in 72 hrs. But that not solved.
Than i call paytm and request again.
In this time they give 48 hrs time. But my issue was not resolved.
After that i call repeatedly and same they give 24 hrs time.
After 24 hrs my query not resolve.

I am very disappointed from paytm.
i have many problem and money waste.
a
For your reference i attached the mail conversation with paytm.

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Write your Consumer Complaints at forum, talk to members having similar complaints. Consumer Court, Consumer Complaint, Help to file Consumer Complaint Court, Address of Consumer Courts, Complaint against mobile phone service Online Consumer Complaint, Complaint against government department How to trap a bribe seeker Complaint.