Against Misbehaviour of counter boy
Complain ID : CCN036176 32
Restaurant Complaint
Complaint Date: September 16, 2023
Me and my wife, both senior citizens, had a halt at Ambala’s Jaggi Centre on 16.9.23 at apprx 8 PM, while travelling from Jalandhar in Punjab to Karnal in Haryana and decided to have Subway sandwich as dinner.
I was second in queue at veg section and a Sikh gentleman was preparing order for those standing first. They had many items, so a lot of time was going into it. When it was about 15 minutes, another employee named Harman appeared and asked for my order. I asked for two veg sandwiches for which he went and brought a long loaf of Honey Oats bread and sliced it as required. Then he went to the back end for reason unknown and took a good five minutes to reappear. Then, he again left this counter and went to cash counter to issue a bill to a customer who came after us and took a good ten minutes leaving us and loaf of sliced bread where we were. It was half an hour and our order was nowhere and this Harman was hardly bothered that we were standing for half an hour. When I went to the cash counter and asked him what was he doing here leaving our order in between, his reply was that this customer was asking for the bill but that customer denied having asked for any bill as at Subway, they issue the bill after preparing the order. When I pointed out to Harman his mistake of keeping us in a lurch by moving unnecessarily from one place to other and kept us waiting for so long without any plausible reason, he was least repentant. I asked his name and told him that I will file a complaint against him, he unashamedly told me that I can do whatever I want and don’t care about any complaints. So we went out without having meals wondering how such types of persons are employed by Subway ?
We want a strict action against this employee Harman for unnecessarily keeping us waiting for so long and more so, his unbecoming and unapologetic behaviour. In my opinion, such types of employees are a blot on the organisation they serve and deserve to be thrown out.
I was second in queue at veg section and a Sikh gentleman was preparing order for those standing first. They had many items, so a lot of time was going into it. When it was about 15 minutes, another employee named Harman appeared and asked for my order. I asked for two veg sandwiches for which he went and brought a long loaf of Honey Oats bread and sliced it as required. Then he went to the back end for reason unknown and took a good five minutes to reappear. Then, he again left this counter and went to cash counter to issue a bill to a customer who came after us and took a good ten minutes leaving us and loaf of sliced bread where we were. It was half an hour and our order was nowhere and this Harman was hardly bothered that we were standing for half an hour. When I went to the cash counter and asked him what was he doing here leaving our order in between, his reply was that this customer was asking for the bill but that customer denied having asked for any bill as at Subway, they issue the bill after preparing the order. When I pointed out to Harman his mistake of keeping us in a lurch by moving unnecessarily from one place to other and kept us waiting for so long without any plausible reason, he was least repentant. I asked his name and told him that I will file a complaint against him, he unashamedly told me that I can do whatever I want and don’t care about any complaints. So we went out without having meals wondering how such types of persons are employed by Subway ?
We want a strict action against this employee Harman for unnecessarily keeping us waiting for so long and more so, his unbecoming and unapologetic behaviour. In my opinion, such types of employees are a blot on the organisation they serve and deserve to be thrown out.
Related complaints
-
No bill water water bottle and charging above mrpSantosh / Restaurant Complaint December 14, 2023 / Tirumala / Andhra PradeshI have taken a service at Aryaas restaurant in Tirumala, Sapthagiri cottage and they are not providing bill for for water bottle. However they charged... -
I found an insect in soup while dining at Kylin restaurant ChandigarhShivali Kapoor / Restaurant Complaint December 4, 2023 / Chandigarh / ChandigarhWe ordered dimsums and soup in kylin restaurant on 4th Dec 2023 around 3 PM in Chandigarh at Kylin restaurant Elante mall however while eating veg cle... -
Inappropriate Service charges applied in food bill by "Big Yellow Door" restaurant, greater noidaKhan obaid khaliq / Restaurant Complaint September 16, 2023 / Ghaziabad / Uttar PradeshThe went for dinner to big yellow door restaurant situated at galaxy sapphire mall, greater noida on 15.9.23. The bill amount came to around 9000/- an... -
Selling products on high rate then MrpSahil / Restaurant Complaint October 11, 2022 / / HaryanaGood evening sir, I want to inform you that there is a restaurant Name Murari dhaba address devilal chowk (Meerut road) who is selling the products on...
-
Restaurant charging Service chargeManohara / Restaurant Complaint February 23, 2020 / Bangalore / KarnatakaI visited bier library , Koramangala on 23rd feb 2020. A service charge of 5% is levied. When asked to remove service charge , the manager argued that...
-
Charge more money then MRPBrijeshkumar Rajubhai Patel / Restaurant Complaint February 12, 2020 / Bardoli / GujaratI just had a dinner at Red Chillies,They charge 10Rs more then MRP on water botte,I told them to reduce it but they refuse it,I am uploading the image...
Complaints
Service issue | Complaint | Query | Feedback | Suggestion | Reply