snapdeal fraud with me

Complain ID : CCN017233   77   Complaint's Reply

Register Complaint Complaint Date: April 12, 2016
first of all snapdeal send me the wrong product(order no.-12381098615)and after this type of irresponsibility they are telling me that they don't return the product and they can't do anything.they send me a book instead of shoes(i ordered nike shoes rs-4995.00)they always told that if costomer received wrong product they will take responsibility.but now they just fraud with me and i don't know what to do.i just know snapdeal and they telling me that they can't do anything.

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    Dear Customer,

    Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

    Regards,
    Team Snapdeal

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