Complaint against Ebay, purchased a mini refrigerator
Complain ID : CC21626 77
Register Complaint
Complaint Date : August 5, 2016
Ebay Claim ID: 2099341
On 19th June, I purchased a mini refrigerator but due to size issues, I don’t want that. I immediately sent an email to ebay and seller to cancel my order. But seller shipped the item without contacting me and once I received that item, he replied on that cancellation message that “ Contact Ebay customer care for cancellation”. You can check my email sent to ebay and seller.
I don’t understand that if I sent an email to the seller, why the hell they shipped the item. They are just forcing me to accept their product.
I am using ebay for almost 7-8 years, this is the second time I am facing this ridiculous issue.
The packet was received by my father when I was at my office and he opened it as he don’t know about the same. When I came back, I immediately packed the item.
Now your ebay executive telling me that I have opened the item, so you need to visit the service centre.
Why I purchasing online items to visit to service centres? I don’t have enough time.
Please look into this and I want item to be returned back. Please do the needful.
I sent so many emails but I have not received any response.
Thanks and Regards
Dheeraj Kumar
09999878714
On 19th June, I purchased a mini refrigerator but due to size issues, I don’t want that. I immediately sent an email to ebay and seller to cancel my order. But seller shipped the item without contacting me and once I received that item, he replied on that cancellation message that “ Contact Ebay customer care for cancellation”. You can check my email sent to ebay and seller.
I don’t understand that if I sent an email to the seller, why the hell they shipped the item. They are just forcing me to accept their product.
I am using ebay for almost 7-8 years, this is the second time I am facing this ridiculous issue.
The packet was received by my father when I was at my office and he opened it as he don’t know about the same. When I came back, I immediately packed the item.
Now your ebay executive telling me that I have opened the item, so you need to visit the service centre.
Why I purchasing online items to visit to service centres? I don’t have enough time.
Please look into this and I want item to be returned back. Please do the needful.
I sent so many emails but I have not received any response.
Thanks and Regards
Dheeraj Kumar
09999878714
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