Promo code scheme not redeem
Complain ID : CC16497 76
Recharge Complaint
Complaint Date : March 15, 2016
I am form ahmedabad mr. vipul kayasth. i purchase Microsoft 535 mobile in sep 2015 and dealer offer me a scheme along with this mobile for rs 3600 voucher of Mobikwik which i can redeem by lum 300 code every recharge of rs .300 every month and mobikwik add rs. 300 against that recharge. for three month i am able to redeem Promo code but since feb 16 i cannot redeem this code and i inquired about this on mobikwik customer care and corrospondance with nodal officer of mobikwik and nokia customercarethey told me that microsoft and mobkwik discontinue this scheme from feb 16 and we will not redeem your code further. so i felt cheated that time as once cannot refuse about scheme after offering.and nodal officer in mobikwik reply me below detail against my complain regarding same.they clearly deny for giving scheme and said that onesided they callback scheme.
( detail of email below of nodal office mobikwik )
Dear Vipul ,
Please accept our sincere apologies.
We understand that you are writing us regarding the cash back for LUM300.
We regret to announce that LUM300 offer has been taken off. You would not be able to avail this benefit any further.As per our Terms and Conditions, MobiKwik reserves the right to change or call back the offer (offers) any time on its sole discretion.
Stay tuned for more exciting promotional offers!
Thank you for being a valued MobiKwik customer.
vipul kayasth
9725547247
ahmedabad india
( detail of email below of nodal office mobikwik )
Dear Vipul ,
Please accept our sincere apologies.
We understand that you are writing us regarding the cash back for LUM300.
We regret to announce that LUM300 offer has been taken off. You would not be able to avail this benefit any further.As per our Terms and Conditions, MobiKwik reserves the right to change or call back the offer (offers) any time on its sole discretion.
Stay tuned for more exciting promotional offers!
Thank you for being a valued MobiKwik customer.
vipul kayasth
9725547247
ahmedabad india
Related complaints
-
complaint for RechargeRecharge / Recharge Complaint / March 20, 2024 / Samastipur / BiharPending recharge -
I have Tried to recharge my mobile Recharge failed but the amount was deducted .Boobeshkumar D / Recharge Complaint / December 25, 2023 / Dindigul / Tamil NaduHi sir On 13-12-2023 I Have Recharged My Mobile But The Amount Was Deducted But The Recharge failed . They Shows The Amount will be refunded To your account . But It's Been 10 days After Recharge Failure They Still Haven't refunded My Amount .Please ... -
Recharge Complaint- Refund of AmountT.Di vya / Recharge Complaint / October 13, 2023 / Coimbatore / Tamil NaduOn Oct 7, 2023 have done recharge for Rs.666/-. They have deducted Rs.669. 54/-. But recharge failed. Haven't refunded the above amount till date. I hereby benclose the mail details Inditab Esolutions Private Limited failed Transaction ID: INDRW55316... -
Recharge talk time has not given for Top UpLaxmi Achari / Recharge Complaint / September 22, 2023 / Bangalore / KarnatakaWe are regularly recharging Rs.241 for our number 8217032292, But the plan have suddenly changed, and not given the talktime, we have recharged 241 on 22/09/2023 , and got 40 gb data pack. then we have recharged for top up 100 rs. that was clearly me...
-
Money got debited but not creditedDhwani Maru / Recharge Complaint / September 9, 2023 / Mumbai / MaharashtraMoney got debited from my bank account but have not credited to my UTS account. It has been more than 5 days.
-
Complaint against jio operator. Recharge amount deducted, but recharge doesn't reflect to numberSuchana Chowdhuri / Recharge Complaint / September 6, 2023 / Egra / West BengalDid a recharge of rupees 61 recently on my jio number. So I logged into my jio app selected data add on recharge and did payment through my gpay account. Bank account attached with my gpay is Airtel payments Bank. I then talked to jio customer care a...
Service issue | Complaint | Query | Feedback | Suggestion | Reply