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Refund for Tatkal Premium

Complain ID : CCN035558   53   Complaint's Reply

Railway IRCTC Complaint Date: February 21, 2023
Booked ticket under Tatkal premium, due to mistake in my name spelling, we canceled the ticket and rebooked the ticket but customer care is saying its not refunded. If we travel with wrong name then also its not allowed and also if we cancel and rebook the refund is not provided. This is not possible and customer care is cancelling the call in between.

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    ticket not booked money deducted by Rajeev Thakur:

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    sir we were booking train number 12425 ticket on 06 february 2023 ticket not booked money deducted please return the money
    Transactions id - 100003942916273
    Amount - 1360.75
    Transactions id - 10004017831585
    Amount- 2136.8
    Date - 09 march 2023
    Regards
    Rajeev Thakur
    9560629036

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