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Cash back complaion against shopping from snapdeal

Complain ID : CCN017201   17   Complaint's Reply

Payment Complaint Complaint Date: April 11, 2016
Modified date: April 12, 2016
  • State :  Haryana
  • City :  Karnal
  • Address: H.No. 136/B Krishna Nagar Karnal
i had made shopping from snapdeal from 6-11-2015. rupees 17934/- and on that day snapdeal has offer for 10 % cash back on hdfc credit/debit card . and i am eligible for the same. due date for cash back is 6-1-2016 . but till now 11-4-16. i have not received my cash back i have shared my bank statement 50 times and sent an emails 100 times and call them infinite times but neither they gave my money nor give my any resolution kindly do someting or guide me how can i recover my money from them

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    by Snapdeal:

    (4 of 5)

    Dear Customer,

    We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on writetous@snapdeal.com with these details so that we may assist you with this issue.

    Regards,
    Team Snapdeal

    by Snapdeal:

    (4 of 5)

    Dear Customer,

    We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on writetous@snapdeal.com so that we may assist you further.

    Regards,
    Team Snapdeal

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