Wrongful payment to unknown account due to CRED App mistake.
Complain ID : CCN036321 38
Payment Complaint
Complaint Date: October 12, 2023
I am download CRED App in my phone. Than i scan my SBI credit card in CRED application after the scanning i start doing payment & payment goes to another wrong SBI credit card by mistakenly of CRED App. After the wrong transaction I visited HDFC Bank because of payment debited from this bank account.
I register the complaint about above said wrong (fraud) payment. Therefore, Bank official provided us wrong account details about this fraud. Details of fraud account which is given by HDFC Main Branch Barwala (Hisar) 125121 as per given below:-
UPI ID - creddub@icici
Account No. - 2054SLCREDAL
IFSC Code- ICIC0DC0099
Bank Name- ICICI Bank
My transaction detail as below:-
First transaction ID :- 3283617585556 (Rs. 2000/-)
Second transaction ID:- 328379158316 (Rs. 98000/-)
Third transaction ID:- 328368854426 (Rs. 80000/-)
Fourth transaction ID:- 364996960490 (Rs. 40000/-)
Fifth transaction ID:- 364902460857 (Rs. 80000/-)
kindly solve this complaint
Thanks with regard.
I register the complaint about above said wrong (fraud) payment. Therefore, Bank official provided us wrong account details about this fraud. Details of fraud account which is given by HDFC Main Branch Barwala (Hisar) 125121 as per given below:-
UPI ID - creddub@icici
Account No. - 2054SLCREDAL
IFSC Code- ICIC0DC0099
Bank Name- ICICI Bank
My transaction detail as below:-
First transaction ID :- 3283617585556 (Rs. 2000/-)
Second transaction ID:- 328379158316 (Rs. 98000/-)
Third transaction ID:- 328368854426 (Rs. 80000/-)
Fourth transaction ID:- 364996960490 (Rs. 40000/-)
Fifth transaction ID:- 364902460857 (Rs. 80000/-)
kindly solve this complaint
Thanks with regard.
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