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They didn't return money after returned damaged product from snepdeal online shopping

Complain ID : CCN026672   38   Complaint's Reply

Online Order Complaint Date: July 9, 2017
Modified date: July 10, 2017
  • State :  Gujarat
  • City :  Modasa
  • Address: 7, Paras Society - 1, Deep Road, Near Dhunai Mata Temple. Modasa-383315
Dear sir,

I had received damage product from snepdeal online shopping, I had returned the damage product after no. Of called. Now they denied to return my money. So kindly give me right way through which we can give them right answers with legal manner s.
Complaint Against : Snepdeal

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    Fraud not refunding money by Anil:

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    I have returned the product with order id 24121860845 and also the return has been accepted by snapdeal but cutomer care executive called me and told me that we can't refund the money so I said fine get me replacement but even that was denied and lastly when I asked for my oroginal product to return me back even they denied for that so worst service and now I want to take legal actions because my ₹1299/- are lying with snapdeal and they are denying to give it indicates purely loot in their mind. Your help will be highly appreciated.

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