Order and Payment issue with Jio mart and PayTM     Refund and compensation     Order number 154464048877413376     Consumer Complain against Stylezaade.com for Duplicate item sale     Technical issue     ICICI credit card Fraud     Consumer support not able to reach any of your customer care contact numbers     Regarding Service, I have purchased Sony TV with bajaj finance : 020 3957 4151     Wrong bill received against account no. 3005113644     Fraud on online shopping  

Part of order not delivered, no response from Jio Mart

Consumer Complaint ID : CCNO34354   39

Online Order  Post date : August 31, 2020
  • Region :  Karnataka
  • City :  Bangalore
  • Address: 402-A, Keerthi Regency, Kaggadasapura Main Road, Vignan Nagar, New THippasandra, Bangalore-75

I placed an online grocery order on 10/8/2020 and received all other items on 12/8/2020 except for the rice bag. I have complained to the person who delivered, as well as over emails. However, other than giving me a new SR number, Jio Mart has not done anything about either delivering the rice bag, or returning the money for it. Below are the SR Numbers given so far:
00041aFK4J9YMY52, 0023108092, 0023162914, 0023182169, 0023281368, 0023342048, 0023392290.

The service provided by Jio Mart is below par - they have BOT based support on whatsapp, which only provides very very basic support, and recorded calls on phone; no way to contact and get response from human or address consumer complaints.

Please help me receive either the item (rice bag) or the price I paid for it, ASAP and also pull them up strongly for substandard services.

Thanks,
Kannan

Submit Complaints

Review Date :
Reviewed Item : Online Order
Author Rating : 5

Complaint Against : Jio Mart
Vote
Result 0 votes

Share Now Ask Question Reply Now Contact Submit Complaint

Consumer Complaint

    Complaint | Query | Feedback | Suggestion | Reply