Part of order not delivered, no response from Jio Mart
Complain ID : CC34354 63
Online Order
Complaint Date : August 31, 2020
I placed an online grocery order on 10/8/2020 and received all other items on 12/8/2020 except for the rice bag. I have complained to the person who delivered, as well as over emails. However, other than giving me a new SR number, Jio Mart has not done anything about either delivering the rice bag, or returning the money for it. Below are the SR Numbers given so far:
00041aFK4J9YMY52, 0023108092, 0023162914, 0023182169, 0023281368, 0023342048, 0023392290.
The service provided by Jio Mart is below par - they have BOT based support on whatsapp, which only provides very very basic support, and recorded calls on phone; no way to contact and get response from human or address consumer complaints.
Please help me receive either the item (rice bag) or the price I paid for it, ASAP and also pull them up strongly for substandard services.
Thanks,
Kannan
00041aFK4J9YMY52, 0023108092, 0023162914, 0023182169, 0023281368, 0023342048, 0023392290.
The service provided by Jio Mart is below par - they have BOT based support on whatsapp, which only provides very very basic support, and recorded calls on phone; no way to contact and get response from human or address consumer complaints.
Please help me receive either the item (rice bag) or the price I paid for it, ASAP and also pull them up strongly for substandard services.
Thanks,
Kannan
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