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Complaint Against Flipkart, Following up with flipkart from last 16 days but not getting refund, wro

Complain ID : CCN030999   20  

Online Order Complaint Date: November 30, 2018
Modified date: December 7, 2018
Following up with flipkart from last 16 days but not getting refund, wrong products, incomplete product sent from last 1 month, escalated issue to CEO as well but not getting positive response, they committed that my refund will be done by today but didn't received hereby i am attaching screen shot for the mail

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