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Amazon app that product was delivered on 25/06 but till now the product is not received

Complain ID : CCN029605   26   Complaint's Reply

Online Order Complaint Date: June 28, 2018
Modified date: August 21, 2018
  • State :  Tamil Nadu
  • Address: B2 DABC Divyam, Ambedkar Ground
Sir/madam,
I had ordered two wheeler body cover from Amazon India on 19/06 order#402-8262240-8117160. Delivery date was 25/06. End of 25/06 I had received a SMS and also update on Amazon app that product was delivered on 25/06 but till now the product is not received here. Had contacted multiple times their customer care and every time false commitments were given, even issues raised on social medias also were ignored. Today when I contacted again they are asking me to go for the refund which will take another 4-5 working days and not ready to share the refund request reference no.

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