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I am writing a complaint letter for fraud on mi xiaomi service center hyderabad

Complain ID : CCN031993   142   Complaint's Reply

Mobile Complaint Complaint Date: April 9, 2019
Hello
Respected manu kumar jain sir.

I am Mohammed siddiq Ali from Hyderabad I used Redmi Note 5. it's a fantastic phone. so few days back my phone was fell down so my phone is not start again and it's little bit bend from the back cover.I went to service center at abids Hyderabad so they check my invoice and they asked 120 rs, I said my phone is still in warranty why are you charging for they were starting arguing. after two hours they called me and asking me rs 12563.46 for repairing (new phone cost is 12000) I said no need to repair then I went to again the service center then I asked for bill of 120 rs they deny to give me and they was very rude behavior on me. after that they give the bill but they won't stamp and sing on it they are deny to do it. then I called costumer care they deny to help me

please rectify my problem tell me why they are taking money when my phone is in warranty.

Now already email so many time to your customer support I am getting the same answer from the first day of complaint. Now I am fed up with that that's why I come over here.

Thank you
Complaint Against : Mi Xiaomi

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