Reimbursement of Nivabupa Policy no 33722964202400 claim no 2015350

Complain ID : CC36700   395  

Insurance Complaint  Complaint Date : January 16, 2025
Dear Sir

My daughter Shruti tiwari admitted in Appllo Rajshree Hospitals Pvt Ltd Indore on 26/8/24 due to heavy fever after doctor advised my daughter admitted in above hospital for treatment after treatment hospital sent all related docuemnts to Nivabupa for cashless but Novabhupa not approve the claim

After discussion Nivabupa asked for Doctor justification letter and hospital official sent doctor justification letter but again Novabhupa not approve it and we paid 74957/- to hospital and discharge my daughter from there on 29/8/24

Again we approched for reimbursement after submitted document again
Nivabupa denied to approve amount and after so many follow up
they asked to sent Indore case paper so we arranged it and sent but
still they are not approve my claim amount

Hence you are requestd to kindly look into the matter and advise Insurance company Nivabupa to investigate full case properly and
reimburse my claim amount

Hence you are request to kindly look into the matter and justice me

Waiting for your prompt reply

Regards
M.P.Tiwari
9920914272
Complaint Against : Policy Bazar and Nivabupa

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