Mis Selling and Misleading information by ICICI bank team
Complain ID : CC21389 79
Insurance Complaint
Complaint Date : July 27, 2016
- State : West Bengal
- City : Kolkata
- Address: Kolkata
Hello Team,
I hold a policy number 19228533 with icici while taking the policy I was told by their representative Ms. Ahana Chowdhury that the policy premium will be one time which was discussed and agreed by both the party.
Their representative collected the cheque personally after we got the policy document we noticed that the information mentioned in the document is not correct I have raised the request also to rectify but was not entertained due to wrong mail id mentioned in policy document.
I met Ahana in personal to get the information correct in the document she said she will do the same and after thay there is again no communication from her.
Now icicipru team is continuous following me up to pay the premium while I was clear when making the policy that I want only one time premium and Ahana agreed that it will be once.
I am continuous following up since September 2015 also attaching my previous communication regarding this policy with your company.
Can you look into the matter and get the things sorted asap this kind of mis-selling was not expected.
I hope to receive a prompt response from your end.
I hold a policy number 19228533 with icici while taking the policy I was told by their representative Ms. Ahana Chowdhury that the policy premium will be one time which was discussed and agreed by both the party.
Their representative collected the cheque personally after we got the policy document we noticed that the information mentioned in the document is not correct I have raised the request also to rectify but was not entertained due to wrong mail id mentioned in policy document.
I met Ahana in personal to get the information correct in the document she said she will do the same and after thay there is again no communication from her.
Now icicipru team is continuous following me up to pay the premium while I was clear when making the policy that I want only one time premium and Ahana agreed that it will be once.
I am continuous following up since September 2015 also attaching my previous communication regarding this policy with your company.
Can you look into the matter and get the things sorted asap this kind of mis-selling was not expected.
I hope to receive a prompt response from your end.
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