Complain against Tikona internet services
Complain ID : CCN018085 47 Complaint's Reply
Delivery Complaint
Complaint Date: May 6, 2016
- State : Maharashtra
- City : Mumbai
- Address: Marol
I was using Tikona broadband service for past 2 months. The bill generation data is 26th of every month.
Firstly Tikona generates the bill in advance which is not right. If somebody wants to disconnect service in mid f billing cycle, he will still have to pay for entire month and not pro rata basis.
My complain is that they have generated bill for may 2016 even though i had informed them before bill generation cycle that I do not want to continue the connection. They have generated the bill (approx 1100) and not they are asking me to pay for it. Kindly help. They are cheating consumers. This is not right.
Akash Mittal 7506333956
Firstly Tikona generates the bill in advance which is not right. If somebody wants to disconnect service in mid f billing cycle, he will still have to pay for entire month and not pro rata basis.
My complain is that they have generated bill for may 2016 even though i had informed them before bill generation cycle that I do not want to continue the connection. They have generated the bill (approx 1100) and not they are asking me to pay for it. Kindly help. They are cheating consumers. This is not right.
Akash Mittal 7506333956
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Complaints
by Tikona Digital Networks:
(4 of 5)
Dear Customer,
Contact for more details and complaint.
Customer Care(Toll Free No.) 1-800-20-94276.
Customer Care (E-mail) customercare@tikona.in.
Non Technical Queries 022-6119 1700
Tikona is harassing and blackmailing me by Raghib Akhtar:
(4 of 5)
My ID is 1113838173 and they are harassing and blackmailing me to pay the bill which was waved off according to their own executive. I have recording for the same. Kindly share the evidences against them so that I can file a case against them. call me at 9999042118. Now they are saying that whether to use our service and we'll wave off the bill (Faulse bill), or else pay the amount. I have also heard that they start harassing people with the threat of legal action, so I have decided to go to the court first and for that I am collecting feedback from other consumers too.
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