Complaint regarding faulty Croma TV
Complain ID : CCN018112 17
Consumer
Complaint Date: May 7, 2016
Modified date: May 8, 2016
- State : Delhi
- City : South West Delhi
- Address: C302, Chinar CGHS, Plot No.3, Sector -18
Ref. BON150416FS00004
Dear Sir
1. Pls refer above said complaint regarding faulty Croma TV. We were telephonically Informed by croma customer care that the faulty Croma product ( TV) will be replaced by the Croma Store ( Redisan blue dwarka sector-13, New Delhi ).
2. As informed by Croma cc, they have sent email to Croma store for replacement of that model by a new TV.
3. I have visited your Croma store on 27& 29 May 2016. We learned that said product is not available, they want to provide lower version ,, smal in size, and audition Money I.e around ₹ 10,000/-
4 . I request Croma store to provide at least at par version and with same specification.
4. They are not responding our email . Kindly interfere and assist us
Regard
Akhilesh k dubey
C302, Chinar CGHS, plot no3, sector 18, Dwarka New Delhi 110078,
Mo 9968604112
Dear Sir
1. Pls refer above said complaint regarding faulty Croma TV. We were telephonically Informed by croma customer care that the faulty Croma product ( TV) will be replaced by the Croma Store ( Redisan blue dwarka sector-13, New Delhi ).
2. As informed by Croma cc, they have sent email to Croma store for replacement of that model by a new TV.
3. I have visited your Croma store on 27& 29 May 2016. We learned that said product is not available, they want to provide lower version ,, smal in size, and audition Money I.e around ₹ 10,000/-
4 . I request Croma store to provide at least at par version and with same specification.
4. They are not responding our email . Kindly interfere and assist us
Regard
Akhilesh k dubey
C302, Chinar CGHS, plot no3, sector 18, Dwarka New Delhi 110078,
Mo 9968604112
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