Refunds
Complain ID : CCN034342 38
Consumer Court
Complaint Date: August 19, 2020
- State : Maharashtra
- City : PimpriChinchwad
- Address: A1, 201, Sukhwani Sepia,tathawade, Wakad
My order no.748023186, ordered on 31/07/2020 wanted to cancel my order but due unavailability of the provision to cancel the order on Amway India website, customer care asked me not to accept the order when delivered.
I did as per the advice on 8th Aug&since then I have been following up with customer care through mails&calls but haven't received any resolution.
Last Sunday (16/08/2020) I received a message stating my order has been delivered, but no where was the order delivered. Even after mailing the same to care@amway.com my complaint no. AIE-3240401-X2H4C9 was closed with the resolution that order has been delivered.
Again, I raised another complaint yesterday (18/08/2020) with complaint no. AIE-3261104-Z3N2W2 by talking to Ms.Priya highlighted the issue that the product hasn't been delivered anytime.
Even after that I spoke to Ms.Bharati today (19/08/2020) morning & was assured that a refund initiation message by today EOD & a refund latest by 24/08/2020, I didn't receive any refund initiation message rather my complaint was again marked resolved & closed without refund.
I did as per the advice on 8th Aug&since then I have been following up with customer care through mails&calls but haven't received any resolution.
Last Sunday (16/08/2020) I received a message stating my order has been delivered, but no where was the order delivered. Even after mailing the same to care@amway.com my complaint no. AIE-3240401-X2H4C9 was closed with the resolution that order has been delivered.
Again, I raised another complaint yesterday (18/08/2020) with complaint no. AIE-3261104-Z3N2W2 by talking to Ms.Priya highlighted the issue that the product hasn't been delivered anytime.
Even after that I spoke to Ms.Bharati today (19/08/2020) morning & was assured that a refund initiation message by today EOD & a refund latest by 24/08/2020, I didn't receive any refund initiation message rather my complaint was again marked resolved & closed without refund.
Related complaints
-
Mere account me se 33000 rupiya cut Gaya hPrem girjashankar yadav / Consumer Court December 6, 2019 / Palghar / MaharashtraMera account bassen catholic bank me h mere account me se 33000 cut ho Gaya h -
Non Delivery of Order # 46187113235 & Stating it was DeliveredKiran Dikshit / Consumer Court July 15, 2019 / Mumbai / MaharashtraI had placed an order with Swiggy on 14th July at 19.15Hrs & was supposed to be delivered in 50Min. While tracking my order at 19.55 found that th...
-
Zamato order not deliveredy zamato, no refund given.chandrakanta malik / Consumer Court June 10, 2019 / Nashik / Maharashtraorder no: 1126594186 I have ordered food from meera bars and restaurant, nashik via zamato aap at 9:18pm 09/06/2019(delivery in 25-35min). after 15 mi...
-
Complain food not delivered refund not givenchandrakanta malik / Consumer Court June 10, 2019 / Nashik / Maharashtraorder no: 1126594186 I have ordered food from meera bars and restaurant, nashik via zamato aap at 9:18pm 09/06/2019(delivery in 25-35min). after 15 mi...
-
Duplicate ink supply selling, shailesh gaikwad hu maine kuch din panle snap deal pr canon printer keshailesh subhash gaikwad / Consumer Court January 31, 2019 / Nashik / Maharashtrame shailesh gaikwad hu maine kuch din panle snap deal pr canon printer ke liye ink mangayi thi bt o duplicate hone ke karan mera printer kharab ho gya...
-
Samsung double door refrigerator cooling problem before one monthDeepak Prabhu / Consumer Court January 18, 2019 / Virar / MaharashtraI purchase new refrigerator before 20days but that Samsung double door refrigerator having cooling problem report problem before 4days on 12.01.19 but...
Complaints
Service issue | Complaint | Query | Feedback | Suggestion | Reply