Complaints against RELIANCE WIPOD 4G LTE not delivered by shop.rcom.co.in

Complain ID : CC20849   97   Complaint's Reply

Consumer Court  Complaint Date : July 3, 2016
  • State :  Karnataka
  • City :  Bangalore
  • Address: 6, Gayathri Layout 3rd Stage, Basavanapura Road
thanks..
Today 5/7/16 they have delivered the Device..

------------
2/7/2016
Hello Sir/Madam,

I have ordered RELIANCE WIPOD 4G LTE on 18th June, still it’s not delivered....
This should be delivered within 10 day, but still not delivered.

BILL No-
TQXVVHJJW 06/18/2016 Rs.899 Payu Checkout Payment accepted

http://shop.rcom.co.in/order-history

I have send an email to Reliance and called many times.. they always refer to some other number to contact.

-----------------------
Email : Attached
On Tuesday, 28 June 2016 11:43 PM, Ashis Kumar Barua wrote:

To Reliance Group [email protected] [email protected] Reliance Group Reliance Group [email protected]

Hello All,

This is to infirm you.. after so many years of services.. it’s pathetic to use....Let me explain. Why...

Based on call from Reliance executive.. I have collected my 4G SIM card.
After wards I have registered Online... ....
Than Ordered RELIANCE WIPOD 4G LTE..
Payment has been made using Debit card.

Why So pathetic..

1. I have already registered the SIM card.. than why its keep asking me to registered again and again ? and getting registered again and again.
2. I have ordered RELIANCE WIPOD 4G LTE... Still not delivered....it’s almost 10 days..
May I know what is the reason ???? it’s not delivered ???
Note : Keeping the money and earning interest and not providing the services is unethical ..So I have marked to TRAI as well

2. As per the online site ... http://shop.rcom.co.in/order-history the delivery happen within 3-4 days..
Than why my ordered is not delivered ????

Fast Delivery in 3-4 working days.

3.See the list of the wrong information..
The status shows that you are awaiting Bank wire Payment..
So., Based on your site status.. I will file a complaint to Consumer ..Court....Reason it’s been debited from my account. But not paid to you.

TQXVVHJJW 06/18/2016 Rs.899 Payu Checkout Payment accepted
06/18/2016 Payment accepted
06/18/2016 Awaiting bank wire payment
4. I see That my data card is dispatch... than why its still not appearing in my account status..see above

Your Datacard has been dispatched.
http://shop.rcom.co.in/4g-upgrade/31-reliance-wipod-4g-lte.html?content_only=1&mdn=9343132942&name=ashis+kumar+barua&[email protected]&mobile=9845477070\

5. I called Data Card Support...(Call Center).. They said 4G still not Launch....
Than why my money is blocked...
----------------------------

Please help me on this.

Regards
Ashis.

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