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Unauthorized charges for unavailable service, I am a customer of videocon d2h

Consumer Complaint ID : CCNO29494   65

Cable DTH TV  Post date : June 16, 2018
  • Region :  Kerala
  • City :  Thrissur
  • Address: Saroj House , Ambakattamoola, Chettupuzha, Thrissur

I am a customer of videocon d2h. They activated one channel Star Sport Hindi and charged 45 Rs every month. This channel not working since it's activation and they are charging continuously. I made many calls for resolving this issue but they have not done yet. Now I make request for deactivation that channel,but they said they can't do that and I have to pay money for 3 months whether it working or not. Today again I call CC and ask for resolving issue then they ask for Rs 400 for the same. Please help me.

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Reviewed Item : Cable DTH TV
Author Rating : 5

Complaint Against : Videocon D2H
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Consumer Complaint

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    Unauthorized charges for unavailable service Videocond2h June 20, 2018

    Dear Customer,

    Please email us at [email protected] We will make every effort to revert with resolution as soon as possible.

    Warm Regards,
    Videocon d2h Team