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Unauthorized charges for unavailable service, I am a customer of videocon d2h

Complain ID : CCN029494   26   Complaint's Reply

Cable DTH TV Complaint Date: June 16, 2018
Modified date: August 21, 2018
  • State :  Kerala
  • City :  Thrissur
  • Address: Saroj House , Ambakattamoola, Chettupuzha, Thrissur
I am a customer of videocon d2h. They activated one channel Star Sport Hindi and charged 45 Rs every month. This channel not working since it's activation and they are charging continuously. I made many calls for resolving this issue but they have not done yet. Now I make request for deactivation that channel,but they said they can't do that and I have to pay money for 3 months whether it working or not. Today again I call CC and ask for resolving issue then they ask for Rs 400 for the same. Please help me.
Complaint Against : Videocon D2H

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    Unauthorized charges for unavailable service by Videocond2h:

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    Dear Customer,

    Please email us at customercare@d2h.com. We will make every effort to revert with resolution as soon as possible.

    Warm Regards,
    Videocon d2h Team

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