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SMS charges deducted for every transactions

Complain ID : CCN016596   18  

Banks Complaint Complaint Date: March 19, 2016
ICICI bank saket branch is deducting sms charges 15 rs or more for every transaction from below my family accounts :

Aksh account No. 022501005663,
Preety A/c no. 017101015370,
Anushka Agarwal Account no. 017101517558

When i requested to wave off, they refused.

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