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Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

RECEIVED DAMAGED PRODUCT

Complain ID : CCN017893   19   Complaint's Reply

Upbhokta Forum Complaint Date: May 1, 2016
  • State :  Chhattisgarh
  • City :  Baikunthpur-Koriya
  • Address: C/o NARESH SONI, AISECT, AMBIKAPUR ROAD, BAIKUNTHPUR. DISTT-KORIYA, C.G. 497335 CONT: +91-8656056488
I HAVE ORDERD
"surya honey SURYA MATE Induction Cooker" (Order ID: 12010298755
Placed on 27 Feb, 2016). The product is received in damaged condition, and I have apply for replacement and send the product to there warehouse via madhur courier but it was not delivered because they do not have delivery point and in my area there are no other courier services.and they ask me to not to send the product via Indian postal services. I have called many times to snapdeal but they did not do anything till now. Even after 2 months I did not received any communication with me. they told my complaint no. is 20329675.
Please do the needful.
my registered mobile no. at snapdeal is.+918656056488.

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    by Snapdeal:

    (4 of 5)

    Dear Customer,

    Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

    Regards,
    Team Snapdeal

    by Snapdeal:

    (4 of 5)

    Hi Customer,

    Our team got in touch with you and advised you to send product manually.

    Thanks,
    Team Snapdeal

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