MAKE MY TRIP CHEATED AND HARASSED ME AND SPOIL OUT INTERNATIONAL TOUR
Complain ID : CC30125 106
Travel Complaint
Complaint Date : August 30, 2018
Dear Sir/Madam,
I am writing to you to express my deepest disappointment over the way I have been treated in your organization, all thanks to your wonderful team of unprofessional colleagues who have no sense of customer service and by any standards should not be working in this field.
This is to bring to your kind notice that I had booked a trip to Thailand Magical Pattaya & Bangkok – Super Saver (Pattaya & Bangkok) through your esteemed establishment Make My Trip from 19th July 2018 to 24th July 2018.My trip ID for the same was NL206141277095.The trip booking was done by Ms Mradula Dubey and during my booking it was told to me that visit to Coral Island is included in my itinerary, but when I received the final itinerary two days before my trip, visit to Coral Island was not mentioned in it,so I wrote a mail to Ms Mradula Dubey and also discussed the matter to her on phone, where I got the the assurance that the matter will be solved with in half an hour, but nothing was done, I also came in touch with several other representative of your team at call center , but the response was still nil. After going through a long mental tension and harassment of two days I got the corrected itinerary on 18th July 2018 at 1:30pm.
This was not enough and when I was in a Hotel Sunshine Pattaya on 22nd July 2018 having my breakfast at 8:30am, on the same time your local representative named Mr Prateek Jagtap forced me to leave the hotel and come along with him leaving my breakfast half done with my wife and 3 years old child. My actual check out time from the hotel was at 12:30 as per my itinerary, but this man took me to Jems Plaza where I had to spend 2 hours which was neither included in my itinerary nor were we interested in it.
Sir I must mention here that people go holidays for mental and physical relaxation and for enjoyment and fun, but the way your team deals with client and the blunder mistakes that your team making are totally un tolerable. It is requested to you to either act against such employees or else we need to go to the court for compensation against the mental harassment, tension and trouble that we faced during the trip.
Awaiting your reply.
Regards,
Rakesh Chauhan
9783318899
Related complaints
-
InconvenienceSiddhanth ugge / Travel Complaint / August 29, 2024 / Adilabad / Andhra PradeshTgsrtc manchirial depot service number 8025 AC lahari service did not provided blankets for sleeper passengers and when we enquired about this they replied in rude behaviour -
Fake Travel Agency making us fools without providing Services.DABBEERU TIRUMALA RAO / Travel Complaint / February 7, 2024 / Visakhapatnam / Andhra PradeshI was approached by a Travel Company in Oct-2020 and they explained that tour packages available with great benefits, which are mentioned below and they charged 70000/- from me. 1. Lifetime membership for 40 years with the facility of transfer of own... -
Complaint Against : Holiday Factory Private LimitedDABBEERU TIRUMALA RAO / Travel Complaint / February 7, 2024 / / Andhra PradeshI was approached by a Travel Company in Oct-2020 and they explained that tour packages available with great benefits, which are mentioned below and they charged 70000/- from me. 1. Lifetime membership for 40 years with the facility of transfer of own... -
RTO failure to check the Travel Busses from Surat to Jodhpur routeRahul / Travel Complaint / November 15, 2023 / Surat / GujaratTravels Buses(M.R. Travels) are filled with unreserved seats passengers 3 times the capacity of bus. This unreserved passengers are even seated in BUS cabin causing lots of inconvenience to driver and thus leading to life threatening experience to pa...
-
Not for jobVivek Singh / Travel Complaint / September 15, 2023 / Varanasi / Uttar PradeshSir aap नही jante I m Vivek Singh Sir मैं इस company me me lam Kar चुका हूं I m accountend hu ..
-
COMPLAINT FOR CHEKARaarti / Travel Complaint / August 25, 2023 / New Delhi / DelhiRespected Sir/Madam, I am Aarti, yesterday i was going for office and i was on new sabji mandi bus stand i saw that some ticket checker grab some passengers and checks his pocket and purse and asking money forcefully. even though one of checker use a...
Service issue | Complaint | Query | Feedback | Suggestion | Reply