Videocon Service center people not responded, Venkat Nagar, Andhra Pradesh
Complain ID : CCN030761 20
Television TV
Complaint Date: November 1, 2018
Modified date: November 5, 2018
- State : Andhra Pradesh
- City : Kakinada
- Address: 2-12-9, Venkat Nagar, Kakinada
Respected Sir,
We have purchased Videocon TV on 25.06.2016 in Lavanya Home Needs & General Stores, Draksharamam,with 3Years warranty. 3 Months back we got problem with TV screen. Asked at Lavanya store. Their people given service center contact details and address which is located in Kakinada. We take this TV to service center. Service engineer checked and identified the problem with screen and this is not repairable. Hence need to change screen and stock not available with the service center hence take time to repair(one month or 1 1/2 month) to replace spare. Complaint logged on 01.08.2018, Ref No: VIJ0108180051. Till now there is no response from the service center (Main service center located in Vizag, Kakinada service center was permanently closed). I called so many times to these service center persons 1. Saravana +91 - 9133311844, 2. Rama Krishna +91 - 7288880512.
Always these people stating that till the spare was not came. From last 15 to 20 days not lifting my calls also.
Please do the needful sir.
Regards,
Sathiraju K
We have purchased Videocon TV on 25.06.2016 in Lavanya Home Needs & General Stores, Draksharamam,with 3Years warranty. 3 Months back we got problem with TV screen. Asked at Lavanya store. Their people given service center contact details and address which is located in Kakinada. We take this TV to service center. Service engineer checked and identified the problem with screen and this is not repairable. Hence need to change screen and stock not available with the service center hence take time to repair(one month or 1 1/2 month) to replace spare. Complaint logged on 01.08.2018, Ref No: VIJ0108180051. Till now there is no response from the service center (Main service center located in Vizag, Kakinada service center was permanently closed). I called so many times to these service center persons 1. Saravana +91 - 9133311844, 2. Rama Krishna +91 - 7288880512.
Always these people stating that till the spare was not came. From last 15 to 20 days not lifting my calls also.
Please do the needful sir.
Regards,
Sathiraju K
Related complaints
-
TV Service not receivedRavin Oza / Television TV November 1, 2023 / Mundra / GujaratAcer TV I have purcahsed on 26th January 2023 from Amazon which is in warrenty. 20 days back my TV was not able to start. After so many hurdels compai...
-
NEW TV DAMAGE NOT GETTING WARRANTY FROM COMPANYJOBINJ JOSEPH / Television TV October 24, 2023 / Pathanamthitta / KeralaI HAVE PURCHASED HAIER 55 INC LED TV FROM GOPU NANDILETHU G MART PATHANATHITTA.AFTER 6 MONTH TV IS NOT WORKING.COMPANY NOT GIVING WARRANTY FOR THIS NE...
-
REDMI TV NOT WORKING, NOBODY ATTENDING FOR RECTIFYING THE FAULTThampy George / Television TV October 5, 2023 / Thiruvalla / KeralaMy TV BECOME FAULTY NOW MORE THAN 45 DAYS, MANY TIMES CALL CUSTOMER SERVICE AFTER ONE 25 DAYS THEY COME FOR CHECK THE TV. AFTER THAT WE TRIED TO CALL ...
-
Gemini telivision channel not working properlyChalapathy / Television TV September 18, 2023 / Chittoor / Andhra PradeshGemini telivision channel its not properly working sounds system and also not came clear voice sometimes what's happening here,so do need full team he...
-
F&D led tv 40 incImran shaikh / Television TV September 8, 2023 / / Maharashtra06/07/2023 tv lekar gaye hai aur phone karre hai company to koi response nhi dera hai bas naye naye bahane banate hai aesa lagra hai ki ye company ne ...
-
F&D led tv 40 incImran shaikh / Television TV September 8, 2023 / Mumbai / Maharashtra06/07/2023 tv lekar gaye hai aur phone karre hai company to koi response nhi dera hai bas naye naye bahane banate hai aesa lagra hai ki ye company ne ...
Complaints
Service issue | Complaint | Query | Feedback | Suggestion | Reply