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LG 3d TV - fails within 2 years, new LG tv fails and the service persons asks to change the power su

Complain ID : CCN028656   22  

Television TV Complaint Date: December 30, 2017
Modified date: February 23, 2018
Dear Sir,
a new LG tv fails and the service persons asks to change the power supply board and main board.

How can a 65k TV fail within less than 2 years, and when complained about the fault to the toll free number, they took the case and automatically closed it, without my approval.
Complaint Against : LG TV

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