\

ordered the Data/Charging cable from Shopclues under order no. 87541902

Complain ID : CCN016808   21  

Shopping Complaint Complaint Date: March 28, 2016
Modified date: March 29, 2016
I have ordered the Data/Charging cable from Shopclues under order no. 87541902 (it was too low in price), they have cancelled the product as not available on website. I really do not understand why they have posted on their website if this is out of stock. Then I found the same product with some higher price and placed the order for that under order no. 88159995. I placed this on 14th march and I have been tracking this on daily basis usually it takes 2-3 days in other websites (amazon, flipkart, snapdeal etc.). They have shipped the order on 17th march to the courier company and I got the message they soon I would have all other details. Today 28 March it has been crossed both estimate date and fixed deliver date, I have not received my product. I have complaint many time no use. Moreover I have called up them and it cost me Rs. 50 + and the product value is Rs. 148.
Its most embarrassing online website services I have seen. I asked them for refund, they said they would contact to higher authorities. So once I call them they said it will take 24-48 hours to be replied back. What is this?? I am already too late for something for which I have already paid and promised to have that on particular date which has passed. It's mental torture for me I think this websites should be shut down.

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Write your Consumer Complaints at forum, talk to members having similar complaints. Consumer Court, Consumer Complaint, Help to file Consumer Complaint Court, Address of Consumer Courts, Complaint against mobile phone service Online Consumer Complaint, Complaint against government department How to trap a bribe seeker Complaint.